Question about HP LaserJet 2820 Printer

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Hp laserjet printer 2840

Rained heavy yesterday in my area and the power went out in my office for about 10seconds at most. Printer was pluged directly into the wall as directed by a hp tech because the printer is suppose to have it's own surge protector in it. We had the printer plugged into a surge protector but kept getting an error code on the printer. My printer won't turn on after the storm!
Is there anything I can do or is it a lose?

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  • ajay973 May 23, 2009

    blank print coming on hp clj 2840

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Most surge protectors only protect up to a certain limit. If you had a large surge, then i would say the power board in your printer has been zapped. I would suggest you purchase a new or second hand printer to replace yours, unless your willing to pay more than the printer is worth to fix it.
Another thought is that the problem could be the actual power point it was plugged into. Try plugging it in to another power outlet that you know is working.

Posted on Aug 22, 2009

  • Karen Aug 22, 2009

    Also your insurance company should have surge protection included. In which case you should put a claim in to your insurance.

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