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Cannot record on Sansui VRDVD4005

Same problem as others. When I put in a new disc, I always get the Incorrect c104 error. When I do to the DISC SETUP screen, I can select only the NEW DISC FORMAT OPTION. I can't scroll up or down ot other options.
When I use DISPALY/CALL on the remote, it says the disc is finalized. I can't scroll to UNDO FINALIZE on the DISC SETUP screen.
also, when I insert an unused disc, I have never seen the NEW DISC FORMAT screen.
Had Premium chat with Masteria who suggested cleaning, which I did, still have same probloms

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  • 55 Answers

Usually this would signal a bad disc, but if the discs have been known to be good, then your lens may be failing.

Posted on May 14, 2009

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1 Answer

Why doesn't a -dvd recorded on sansui not playback on another dvd player


Sounds like the disc needs to be finalised to close the session...put the disc in and look for this in the disc option menu's

Feb 11, 2012 | Sansui VRDVD4005 DVD Player/VCR

2 Answers

Sansui dvd recorder gives an error code c206 and a c104 when i try to record.. sounds like a common problem


C206 caanot create TOC " table of contents" C104 coul;d not finalize session.

These are all signs of the laser at it prime or the laser veryy dirty. you may want to try cleaning it first, if that does not work then repair or replacment of the unit as a whole. this brad in genral only last 1 year until the go out or reqire service.

sure hope this was Very helpful, please do leave some positive feedback and ratings for your free answer today.

May 03, 2010 | Sansui VRDVD4005 DVD Player/VCR

1 Answer

I have a Sansui model VRDVD4005. When I put a DVD


I think you need to take it to the service center, because there's nothing that you can do all by your self.The problems starts from the optical lens/ laser pick up, replacing the lens could be necessary.

Mar 07, 2010 | Sansui VRDVD5000 DVD Recorder/VCR

2 Answers

When I insert a disc (one that I have used with this machine in the past) after "reading" it states "incorrect disc C104". The vcr part still works ok.


You could have just a dirty lens that will require you to remove the cover of the player, clean the glass laser eye lens with rubbing alcohol and a cotton swab. This usually always work, unless of course the laser circuit is faulty, then it will need to be replaced.

Dec 17, 2009 | Sansui VRDVD4005 DVD Player/VCR

1 Answer

DVD-RW will not record. Using Memorex DVD-RW and get the "Incorrect disc C104" message. Where can I get the correct disc and what are they? these used to work, but the new ones don't.


I have the same machine and I've used Memorex DVD-RW 2X/4.7gb/120min dvd's for a long time. The newer ones at Officemax are 4x, 8x, 16x and 52x they won't work. I think they have to be 2x only!!!

Nov 06, 2009 | Sansui VRDVD4005 DVD Player/VCR

2 Answers

Solutions to incorrect disk error c105 & c104


Hello gjbrokke,

First make sure the disc is compatible with the dvd player (CD-R+ , or CD-R - )

Second make sure the region code of the dvd you burned is compatible with the dvd region settings on your dvd player.

One of those two are preventing the disc from playing in your sansui player.

May 19, 2009 | Sansui VRDVD4005 DVD Player/VCR

1 Answer

Won't play DVDs or CDs at all. Reads error code C-104.


To solve this Code 10 error, follow these instructions: NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4)This folder is the DVD/CD-ROM Drive Class Description in the registry.Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the
Registry Editor

7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives havereturned. You may also want to open Device Manager and verify that theyellow exclamation and error code on the CD or DVD drive is gone.

Dec 27, 2008 | Sansui VRDVD4005 DVD Player/VCR

3 Answers

DVD recording or playing.


Where can you find the 1-2X DVD, I have only been able to find 1-4X and none of these work.

Feb 07, 2007 | Sansui VRDVD4005 DVD Player/VCR

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