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Re: Kirby generation III
Inside the machine end of the hose is a round rubber ring that holds the hose into the hose end. Take a flathead screwdriver and push the edge of the rubber ring towards the center and downward. MAKE SURE THAT YOU DON'T STAB YOURSELF IN THE PALM WITH THE SCREWDRIVER! lol
It should come out with some hard pushing. Now, just push the edge of the ring inwards again and hold it in place with your other hand. Put it up inside the new hose end and then use the screwdriver to smash the edge back out again to hold it in the new hose end. Hope this helps. If you need any more help, I have a shop on a POPULAR auction site under the exact same ID as I am using here. Feel free to contact me with any Kirby question.
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We do carry a brand new Heritage II hose here. I do not know how you would cut and reattach the hose without losing hose integrity. You can try submerging the end in warm almost hot water and pulling off the end, cut the hose, and squeeze the end back in. But your hose will be shorter and I am not sure if it will work depending on how it is torn.
Make sure that the vacuum cleaner is in the fully upright position as there is a slide 'gate' thet directs suction to either the vacuum head or to the handle section depending as to which section you wish to use. In the upright position, you shoud be able to hear the vacuum at the handle where the attachments connect. If you still have vacuum at floor level, check the action of this gate. The actuating mechanism may be broken. Cheers Bob
What again for the third time? Already answered this but if it helps:
If you have taken the bottom end of the machine apart, you might not have reassembled it correctly so that the path to the floor (base) plate is obstructed when the vacuum cleaner body is laid back, otherwise:
You have either a blockage in the section of the cleaner in the vicinity of the short flexible hose and the floor (base) plate or the the short flexible hose has become detached at one or both ends.
1. Stand the machine upright with the beater bar in the "off " position. Machine switched off but plugged into the mains outlet.
2. Lay machine on its left hand side. You will see the short flexible hose uppermost. Check that it is attached at both tends and has not split or cracked. Check for obvious visible obstruction inside.
3. Remove the floor (base) plate by releasing the three plastic clips with a quarter turn anti-clockwise. Lift floor plate forwards and check no obstruction. Replace floor plate. Stand machine upright on floor.
4. Press two plastic clips to release the inspection cover, on bottom right hand side of machine (when standing behind it). Look into the hole: you will now be looking down into the U-bend that leads to the hose. Switch on the machine: full suction should be at the hole on the side of the machine (otherwise the hose would not have worked). Switch off.
5. Lean the handle and machine body backwards, as though you were going to use the machine on the floor. The hole to the hose now becomes covered and you will be able to see into the short flexible hose that leads to the floor plate. Check for obstruction. Replace inspection cover.
If there's no obstruction and the flexible hose is sound and attached securely then the machine will work - there's nothing else to check.
I'm sorry to hear you're having difficulties with your DC28 Animal. From what you've described, it sounds as though the hose may have been twisted the last time you replaced the wand on the machine. This is easy to resolve by following these steps:
Extend the wand upwards as far as possible
With the rear of the cleaner facing you, follow the hose down to where it attaches to the cleaner
Whilst stretching the loose section of hose away from the cleaner, pull the hose release tab to detach the base of the hose from the cleaner
Allow the hose to untwist itself
You should now be able to pull the wand out to it's fullest extent, removing it from the cleaner. Once you've done this, simply reattach the lower end of the hose to the cleaner.
If you have any further questions, or if you'd prefer someone to talk you through this process, you can call us free on 1866MYDYSON.
1. If it's an older model, the hose is likely well worn and probably has leaks at each end where it attaches to the handle and connector at the other end. If this is the case, a new hose is needed.
2. A blockage in the hose. To check the hose for blockages, detach both ends and drop a coin down one end. Lift the hose a little at a time so coin drops out the other end. If it doesn't, there's a clog. Please don't try to take it apart to remove the clog. If you can't get it out, take it to a reputable vacuum repair shop and let them.
best way to clear an obstruction is to blow it out by attaching the wall end to the exhaust of a shop vacuum, or using an air compressor. You can try holding the wand end of the hose directly to the CV in port and turning the machine on. This provides essentially the same action as the previous method. If neither of these work, try a combination of the two. Or using a shop vac, hold the wall end to the exhaust of the vacuum and the wand end to the in port of the shop vac. Turn shop vac on and the obstruction should come out. Borrow a good strong shop vacuum if you need to. If these methods fail, take it to an authorized Aerus Electrolux store and have the service tech try to clear it. Care must always be taken when trying to clear an obstuction with a long object, especially if it's pointed. I've seen many hoses that have shorted out and even caught fire due to the wiring accidentally being "nicked
3. Is there suction at the end of the hose, or is it just at the power nozzle there's none. If the hose has good suction, check the power nozzle airway. If it's blocked it can easily be cleared by pushing the clog back toward the brush with the handle of a wooden spoon, or other similar object.
It could be one of several problems.
1. Ensure the filter is clean. It should be rinsed and dried thoroughly about every six months. Allowing it to go longer results in dirty filter, which results in excessive stain on the motor, which will eventually cause the motor to burn out. I highly recommend keeping an extra filter on hand to use while the other is drying.
2. Ensure filter is in the vacuum and properly seated. There's a cut-off switch above the filter that prevents the vacuum from working if there is no filter. This is to prevent dirt and debris from being soaked into the motor compartment and thus into the motor.
3. Detach the low voltage wiring from side of unit. Use a pair of needle nose pliers to short across the terminals of the vacuum. If the motor and CVA board are good the vacuum should run. If it doesn't, the problem is with the motor or CVA. Further trouble-shooting to determine the problem should be done at an authorized Aerus Electrolux store by a trained technician.
4. Any broken or worn out switches, wiring, and/or terminals in vacuum unit or hose/attachments could also result in the machine not working. This is assuming you have the deluxe set of attachments with the electric hose and power nozzle.
Testing hose: Detach hose from wall and wand. Turn switch full on. Using a continuity tester or multimeter, place one lead in a terminal on the hose, and the other lead to each lead on the other end of the hose. One lead should read zero, the other infinity. Repeat with the other terminal. The readings on the other end of the hose should be opposite of the first lead. If any of the reading are other than this, the hose needs to be repaired or replaced.
Any problem can be easily diagnosed at an authorized Aerus Electrolux store. You'll need to take the unit, hose, wands, and power nozzle to the shop for accurate diagnosis.
Dirty filter, needs cleaned or replaced.
Partially clogged hose, needs cleared. Detach hose from tank and drop marble down the end of the hose. It should roll through the hose and power head to the floor.
Partial clog in the power head between where hose attaches and the brush. Detach hose from power head and drop marble into opening. If the marble doesn't roll through, there's a clog that needs removed. You may need to disassemble the power head to do so.
Leaky hose, needs replaced.
Clog between back of tank and filter. This is where the hose attaches to the tank. Remove clog.
Clogged filter at bottom of tank, needs cleaned. Remove tank. There's a screen at the bottom of the tank/vacuum. Simply remove/clean anything that may be covering/clogging any of the holes.