Question about HP LaserJet 5500DN Printer

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Printer will not take settings

Our printer will not automatic feed anymore and will not print in color. It is asking to load high gloss paper prior to every print job. I have gone through and tried to manually change the settings back to the factory resets and it will not keep the changes. Is there something else required to set the printer back to the factory settings or is there something I need to do to change a setting?

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Try to unplug the printer while it is in on state ..it will reset everything..

Posted on May 14, 2009

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Good day Sir, If you are using high gloss laser printer paper I suggest load up to 25 sheets.
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It's the top rollers, the paper is too slick to get through them. I'm using HP photo paper, in an HP printer. It needs to do a 180, but gets jammed right where it prints, so the paper never makes it to the ink. It's an engineering problem by HP. I suggest putting a rough surface on the top edge of the photo paper, something removable but rough enough for the printer to pull the photo paper through.

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Ok,

I've went around and around with the same problem (bug) and finally found a solution. Here is the deal. You have to exactly match the settings for the MPF tray in the aplication softwares to the MPF tray settings set from front panel on the printer.

I found this problem when trying to print on gloss paper. The MPF tray had to be set for "Coated 1 Side 2" in both the application and on the front of the printer.

Lets say I'm printing a Word Document. Go to file, print, select the Dell printer, then select properties, select paper tray, set paper source to MPF, set MPF settings to ""Coated 1 Side 2". Click OK.

Now do the printer setup. From the front panel on the printer.
Press Menu, press the down button to Tray Settings
Press center button to select.
Display now asks for paper type. Press center button.
Displays MPF. Press center button.
Push down button until you see Coat1 Side2
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Press Menu to exit.

I only print on gloss so I have to set the MPF tray to Coated 1 Side 2. I was told this slows the feed and that is needed for coated papers. Now you could probably use another setting as long you set both the MPF tray in both the application and the control panel to match exactly.

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Is this HP glossy paper? I would think that laser printers have a hard enough time handling any glossy paper as it is because you run the risk of the gloss burning as the paper goes through the printer so you might have to use the paper recommended by HP.

Here are the specs of the accepted paper.

http://shopping.yahoo.com/p:HP%20Color%20LaserJet%202600n%20Laser%20Printer:1991823169:page=details

Good Luck!
Hope this helps!

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Printing


I wonder if it is in fact a printer problem? have you tried different programs?

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