Question about SanDisk Sansa m240 MP3 Player

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Synchronize my m240

I download books from the library and have now gotten "synchronize to continue your music subscription".  I am not sure what to do with this.

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Re: synchronize my m240

The "please synchronize" error refers to the license for the library audio book you have on your device.

You will need to contact the content providers to troubleshoot the license issue.

Best of Luck.

Posted on Oct 15, 2007

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Message" synchronize to continue your music subscription"


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Jan 22, 2010 | SanDisk Sansa e260 MP3 Player

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I have downloaded audiobooks from library, message to synchronize

Maybe you do need to synchronize. Some websites, require you to synchronize the files before you can play them. It is just their way of locking you down to their rules :D.

Aug 25, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Synchronize to continue your music subscription?

Go ahead and hook your mp3 player up to the PC and hit the sync tab in Windows Media Player. Disconnect it safely and try playing one more time. If that fails, remove the audiobooks completely from the Sansa and reload them.

You might also want to double-check Sansa's website - it seems that one of their firmware upgrades related to Audiobook play.

-Tha Mp3 Doctor

Dec 04, 2008 | SanDisk Sansa m240 MP3 Player

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Synchronize to continue your music subscription

You will need to sync the deivce to Rhapsody or whatever msuic svc you have been using. If the subscription has lapsed, you will not be able to use the songs anymore.

Nov 27, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Synchronize to continue your music subscription

I ran into the same problem with my Sansa when listening to legally downloaded audio books from the local library. This is what I found:

  • " Are you sure the player is in MTP(plays for sure) mode when you transfer it? You can check by going to settings>usb mode on the player itself. I think it needs to be for you to use library files like that. " (This worked for me)
  • "are you copy and pasting the files? if so you will need to use WMP to sync the files. copy and paste might not be transferring the license." (didn't try this -- didn't need to)
Hope this helps.

Nov 26, 2008 | MP3 & Digital Media Players

1 Answer

How do you synchronize a sansa mp3 player

Napster = fixed music subscription

Use non-drm protected songs and you will no longer have this problem

Aug 27, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer


Here's the deal with WMA files - once your subscription expires (or really,  the license on the WMA file expires) - you will have to renew your music service subscription or the song will no longer play on your device. 
Use Mp3 format songs - they'll never give you this problem.

Aug 26, 2008 | SanDisk Sansa e250 MP3 Player

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You have to be playing the book in Windows Media as you sync. It works then. My problem is that is loads the entire book as 'one' so you can pick up in the middle.

Jun 21, 2007 | iLO (2 GB) MP3 Player

3 Answers

Synchronize to continue your music subscription message

I received the same error message. When you download a file from a subscription service, such as an audio book from a public library, you usually have to open the file on your computer first, which I believe, "activates the subscription" with the appropriate license. Some of the services pop up a screen telling you that your license is activated, but others, such as Overdrive, seem to do this automatically. When I downloaded a book and transfered it to a Sansa c240 mp3 player, I received the "synchronize" error message, but when I went through the above procedure and transferred to the mp3 player, no problems, and no error messages.

Jan 16, 2007 | SanDisk Sansa e250 MP3 Player

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