Question about Dell 924 All-in-One InkJet Printer

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Every time I try to print the printer just chews up the paper .

I am certain that there are no bits of paper left in the printer , but what ever I do it just chews it up.

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Yes, there are still paper stuck in there.
turn off the printer and use dental tool and a flash light, slowly turn the paper pickup roller and check the either end of the roller, that is usually where the bits of paper are stuck.
make sure the pickup roller don't have any sticky stuff on them. that will cause the paper to jam up.

Posted on May 14, 2009

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Posted on Jan 02, 2017

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Sounds like an obstruction on the right hand side of the feed mechanism. All-in-ones are a pig to find these - I've had one HP almost completely stripped before I found a chad of plastic stuck in a corner. Nine times out of ten it's a torn corner of the first bit of paper to get chewed jammed in the feed slot.

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First i had an error PAPER JAM , then i open my printer to get out the paper unfortunately the paper became two pieces and one of them get stuck in again. and now i can get it out of my printer.what...


Good day.
There are practical way of removing paper bits in your printer.
- try to print again or load a paper. The bits of paper may move with the new paper that you have loaded or printed in.
- you can get a household tweezers to pick-up the bits of paper left in your printer.

Good luck.

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There was bits of paper, from a stuck edge from a sheet of business cards that I think are perhaps still in the printer. When I print a colour sheet the alignment is off, printing black and white seems OK.


What do you mean by alignment?
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If bits of the business cards were left in the printer - it should affect the colour printing as well as B + W. You would also be getting paper jams.

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Extract the paper tray and look inside with a strong light. The paper out sensor should be a dark gray or black piece of plastic dangling from the upper left side. Remove any paper bits you find with a pair of tweezers, then blow on the mechanisms with a compressed air canister for good measure.

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Replace the drum unit (assuming you have already replaced the toner cart?)

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If the dots/marks are repeating about 3 times down the page it is almost certainly the drum unit that has the problem.

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