Pixma i4000 - manual feed picks up 2 to 3 sheets at a time
I have 2 problems with my Pixma i4000. When I use the manual feed, the rollers pick up 2 to 3 sheets at a time. Also after a page is printed, there is an error message that there is a paper jam, however there is no jam present.
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Re: Pixma i4000 - manual feed picks up 2 to 3 sheets at a...
Get a window cleaning product such as windowlene and a soft but LINT FREE cloth. Remove any paper from the feeder and turn off the machine
Look into to sheet feeder and identify any rubber areas. There should be a rubber pick up wheel and just beyond it a separator pad. There may also be a cork pad in the vicinity.
Use your cloth well dampened and clean all these item as best you can. You can rotate the wheels but ensure you go the correct direction and do not force anything that does not want to move. This will be chore as access is only easy for pixies. Once you have then cleaned and dried off, replace the paper and restore the power.
Try running a print job and see if it makes much difference. If it helps, then you will know that the pick up wheel and separator pad are worn out and could do with replacing.
The paper jam error is related to this issue as the printer is expecting the leading edge of the paper to pass its sensor and then 297mm later the trailing edge should pass the same point. If the machine feeds more than one sheet, the chances are that the paper length will be altered and the machine thinks a bit has been left behind.
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The paper pick up fingers and rollers get smooth and polished with use and then slide on the paper. Clean the rollers and pick mechanisms with isopropyl alcohol to rejuvenate them and restore their grip on the paper. Do this as far along the paper path as you can get, using Q Tips where necessary and turn the rollers to clean their whole surfaces.
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The life span of the Pick roller is about 200,000 sheets or one year. Use Abrasion counter on the operator panel to estimate when the Pick rollers need replacement. The life span may be decreased by as much as half when carbonless sheets are frequently read. To replace Pick Rollers, please follow the steps provided below:
a. Remove Guide AASY.
b. To remove the Pick rollers, turn the stopper counterclockwise.
c. To remove the Pick roller 1, move the Pick roller 1 toward the left then lift it.
d. Right after removing the Pick roller 1, remove the Pick roller 2 with the same way.
e. To attach the new Pick rollers, place the Pick roller 1 from right above the groove for the Pick roller 1. Put the shaft of the Pick roller 1 into the groove. Then, slide the Pick roller 1 toward the right side. A Pick roller 1 has the groove in its rubber. Make sure that the bushing is securely fixed to the grooves.
f. Attach the Pick roller 2, then slide the Pick roller 2 to the right. Make sure that the bushing is securely fixed to the grooves.
g. Turn the stopper clockwise to secure the Pick rollers.
Hope the above information is helpful.
Double printing or double feed??. Double printing means document printed in 2 copies. Double feed means printer feed double paper in one moment. For double printing,please check number of copy of document in printing preference properties. Double feed occurs when pickup roller fails to pick the paper correctly. It's usually caused by shaft of paper pick up roller which is broken. You should replace drive assembly (include pick up roller) in this case
The first thing I would try is to clean the paper feed rollers:
1) Remove the paper and power on the printer 2) Press and hold the <Resume/Cancel>button until the power lamp flashes three (3) times, then release 3) Cleaning will start automatically 4) Wait approx. 30 seconds for cleaning to complete 5) When the power lamp lights, repeat #2 above
I suggest repeating #2 at least 5 times. Then you are ready to see if a single sheet of plain paper will feed.
1) Load a single 8.5 x 11 plain sheet of paper 2) Press and hold <Resume/Cancel> button until power lamp flashes three (3) times, then release 3) The paper should be picked up and fed through the printer.
You may wish to repeat this process as well (#1 and #2 above) to insure the paper is being picked up to your satisfaction.
That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.
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The most likely culprit is that the rollers that pull the paper are dirty. Use the steps below to clean the rollers.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
1) Confirm that the printer is powered on. 2) Remove any paper from the printer.
3) Press and hold the <Resume/Cancel> button. 4) Release the <Resume/Cancel> button after the Power lamp blinks three times.
Note: The Power lamp will blink and the paper feed roller starts cleaning itself by revolving. 5) When the Power lamp lights in green, repeat Steps 3 and 4 up to two additional times. (Please wait approx. 30 seconds for paper feed roller cleaning to complete.) 6) To confirm whether cleaning has been performed properly, set a blank sheet of plain paper (8 1/2 x 11 Letter size) in the sheet feeder or cassette. 7) Press and hold the <Resume/Cancel> button and release it when the Power lamp blinks three times. (The paper set in the printer is picked up and fed.) 8) Repeat the process as necessary
These problems cane be caused by a number of things.
1. Dirty or worn pickup rollers. Clean the rollers with alcohol. This
can be hard to do because you have to clean the portion of the roller
that actually contacts the paper. This will only work if the rollers
are slipping on the paper.
2. Object stuck in paper path. Again, can be hard to get rid of
depending on how far in it is. It can actually prevent the tray from
moving into the pickup position.
3. Broken gear in the paper pickup assembly, or somehow the timing has
been changed. The gears in many paper pickup assemblies (or ASF for
Auto Sheet Feeder) have to be timed correctly. If someone has pulled a
piece of paper out causing the gears to skip a few coggs, the timing
can be off and the unit will either not pick up paper or will fire a
sheet or two out as soon as it's turned on. Unfortunately this fault
would have to be corrected by a service tech who knows how to reset the
there is nothing wrong with the roller becoz it is picking up the single seet what you can do is you put bunch of paper while you placing the paper sheet dont put deep inside just insert like when feel resist leave it. give the print command it will automatcally pick up sheet one by one.
The rubber paper rollers on your printer that picks-up paper may have wiered out. So try replacing them.
This may occur when the rubber rollers get dirty also. In that case just cleaning them with a wet cloth will do the solution (no water drop should fall on the printer assembly).