Question about Canon PIXMA iP4000 InkJet Photo Printer

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Pixma i4000 - manual feed picks up 2 to 3 sheets at a time

I have 2 problems with my Pixma i4000. When I use the  manual feed, the rollers pick up 2 to 3 sheets at a time. Also after a page is printed, there is an error message that there is a paper jam, however there is no jam present.

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Re: Pixma i4000 - manual feed picks up 2 to 3 sheets at a...

Get a window cleaning product such as windowlene and a soft but LINT FREE cloth. Remove any paper from the feeder and turn off the machine

Look into to sheet feeder and identify any rubber areas. There should be a rubber pick up wheel and just beyond it a separator pad. There may also be a cork pad in the vicinity.

Use your cloth well dampened and clean all these item as best you can. You can rotate the wheels but ensure you go the correct direction and do not force anything that does not want to move. This will be chore as access is only easy for pixies. Once you have then cleaned and dried off, replace the paper and restore the power.

Try running a print job and see if it makes much difference. If it helps, then you will know that the pick up wheel and separator pad are worn out and could do with replacing.

The paper jam error is related to this issue as the printer is expecting the leading edge of the paper to pass its sensor and then 297mm later the trailing edge should pass the same point. If the machine feeds more than one sheet, the chances are that the paper length will be altered and the machine thinks a bit has been left behind.

Let me know how you get on

Posted on Oct 16, 2007

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The first thing I would try is to clean the paper feed rollers:

1) Remove the paper and power on the printer
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These problems cane be caused by a number of things.

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2. Object stuck in paper path. Again, can be hard to get rid of depending on how far in it is. It can actually prevent the tray from moving into the pickup position.

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