Question about Canon PIXMA iP4000 InkJet Photo Printer

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Pixma i4000 - manual feed picks up 2 to 3 sheets at a time

I have 2 problems with my Pixma i4000. When I use the  manual feed, the rollers pick up 2 to 3 sheets at a time. Also after a page is printed, there is an error message that there is a paper jam, however there is no jam present.

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Get a window cleaning product such as windowlene and a soft but LINT FREE cloth. Remove any paper from the feeder and turn off the machine

Look into to sheet feeder and identify any rubber areas. There should be a rubber pick up wheel and just beyond it a separator pad. There may also be a cork pad in the vicinity.

Use your cloth well dampened and clean all these item as best you can. You can rotate the wheels but ensure you go the correct direction and do not force anything that does not want to move. This will be chore as access is only easy for pixies. Once you have then cleaned and dried off, replace the paper and restore the power.

Try running a print job and see if it makes much difference. If it helps, then you will know that the pick up wheel and separator pad are worn out and could do with replacing.

The paper jam error is related to this issue as the printer is expecting the leading edge of the paper to pass its sensor and then 297mm later the trailing edge should pass the same point. If the machine feeds more than one sheet, the chances are that the paper length will be altered and the machine thinks a bit has been left behind.

Let me know how you get on

Posted on Oct 16, 2007

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The first thing I would try is to clean the paper feed rollers:

1) Remove the paper and power on the printer
2) Press and hold the <Resume/Cancel> button until the power lamp flashes three (3) times, then release
3) Cleaning will start automatically
4) Wait approx. 30 seconds for cleaning to complete
5) When the power lamp lights, repeat #2 above

I suggest repeating #2 at least 5 times. Then you are ready to see if a single sheet of plain paper will feed.

1) Load a single 8.5 x 11 plain sheet of paper
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That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.

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mongrelken.

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3. Broken gear in the paper pickup assembly, or somehow the timing has been changed. The gears in many paper pickup assemblies (or ASF for Auto Sheet Feeder) have to be timed correctly. If someone has pulled a piece of paper out causing the gears to skip a few coggs, the timing can be off and the unit will either not pick up paper or will fire a sheet or two out as soon as it's turned on. Unfortunately this fault would have to be corrected by a service tech who knows how to reset the timing correctly.

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