Question about Gateway GT4010 (RBGT4010) PC Desktop
My gateway GT4010 wont start , Fan at the back spins okay, but the blue light in the front panel does not light. My local shop told me bad motherboard, Can I do anthing at all with this GT4010. Gateway told me yesterday that they do not sell motherboard??
This problem is video chip related. I have done alot of research on this and found that everyone has the same problem in some form or another. Your best bet is to junk the pc and get a different one, since the motherboard in the pc and the replacements you can get are all prone to the same failure. The best home remedy I have found is a hair dryer on the video chipset as mentioned in one of the above "fixes". Seems to work for a while, not permanent. You may need to repeat if your system goes down again. Also, when your system powers up and your screen looks more green than usual or different than it used to, just apply more heat and pressure. On another note, if anyone has a replacement for this case, GT4010, from a different manufacturer, please let me know. Hope this helps.
Posted on Dec 01, 2009
Same problem gt4010 won't boot no beep codes but all other powered hardware works this mobo is an AMD socket 939 in uBTX form factor no one makes an AMD board in uBTX form factor. FIC and Foxconn are the only ones and they are all OEM items. Case will not fit any board other than btx form factor. Alternative maybe to change to Intel chip and board with btx form factor. Has anyone tried a PCI-E video card to disable the on-board video?
Posted on Jan 03, 2008
So glad I found this post. I've been messing with this stupid PC for a couple of months now. It's for a client. I'd get it going, and since he left it on all the time, it would work until a power outage. I felt so bad, I actually gave him one of my PC's to replace his. This hunk a junk is going to the recycle center... after I throw it out of a non-Microsoft window.
Posted on Apr 27, 2014
For those of you still having this prob: (use proper static precuations)
1. Unplug PC and clear the CMOS (jumper from 1-2 to 2-3) labled, near battery
2. Power up with jumper in the 2-3 position
3. Run BIOS setup
4. Save and exit setup
5. Unplug PC
6. Return jumper to 1-2 position
7. Plug in and restart
Posted on Nov 10, 2011
I had the same problem. Found valurecovery.com on the web. Sent the motherboard to the repairman, got it back, put the computer back together, and it worked. Excellent service; highly recommended.
Posted on Feb 24, 2010
I have had the same problem the only way I could get mine to run again was to push on the Graphics chips while it was heating up. This could be caused by bad surface mounted chips. The chips I am talking about are under the small black heat-sinks toward the center and back of the board. Be careful not to shock yourself. I also checked under the heat-sinks and it looks like there was not much Thermo-Gel used either. Hopefully this will help someone out.
Posted on Feb 08, 2009
I had found the motherboard for the gt4010. After I had gotten the new motherboard connected up, it worked for about a month. I replaced the Power supply. That was when I found out the problem. The connector on the Motherboard for the 12v cord is bad. I am now searching for another brand of motherboard that will work with my system.
Posted on Jan 26, 2009
I had the same problem, unplug the media card reader, the one right above the power button. I think what happened is that it some how failed. Find and locate where it is plugged up into the hard drive, and then see if it boots up. I had to replace my power supply though, I think some how the media reader messed up my power supply. Resulting in my cpu no loading up whatsoever. If the fan at the back spins ok, check the cpu fan, you can miss it, its extremely large, and if that's not running replace that. But don't and I repeat don't keep booting up your cpu, because whats gonna happen is your cpu will overheat, and then you will need another chip, or motherboard. With that said I;ve had this computer since 2006, and It has been very good to me. Gateway tells you they dont sell motheboards because they want you to buy another cpu, its all about making money. But you can find one that fits your case on www.newegg.com, or www.tigerdirect.com
Posted on Dec 17, 2008
My gateway gt4010 desktop computer. the fan inside is running the power switch blue light is off no display on monitor
Posted on Dec 08, 2008
Wow, my Gateway GT4010 has the same problem as the fan runs and will not boot up. I think Gateway made a lemon and we all suckered up and bought it. Makes me so mad!
Posted on Oct 21, 2008
This is such a global phenomena, I'm not going to waste 50 cents on the PoS, i took all my cool stickers off it, and salvaged what i could and then whipped it with its own power cord and then rolled the case down a flight of stairs and then dropped it from a 6th story window and then bashed it with a bat, great stress relief
Posted on Jul 29, 2008
I have the same problem with my GT4010. It was under warranty and they said they replaced motherboard and upgraded by processor to an Intel. I also replaced the graphics card with a Visionteck Radeon HD 2600 and added 2 Gz memory. it worked ok for 7 months and now it is out of warranty with Office Depot and it its doing the same thing- fan runs and blue light but no picture. I took to local computer tech store they say motherboard is bad again. Is it really worth replacing motherboard 2 times? I want to take a hammer to it. Next times I'm going HP. Any suggestions. Should i put in more money into it?
Posted on Jun 20, 2008
Yes it is, mine is screwed too.
Posted on May 30, 2008
I have same problem , I try all but is still dont work.... Gateway is a real sh..
Posted on Apr 11, 2008
My dad's gateway has the same problem. I replaced the power supply. Nothing. I then thought the motherboard had to be the cause, but he took it to Geek Squad and they said that indeed, it was the motherboard. I can't find a uBTX motherboard with socket 939. Nothing else will fit the Gateway case.
Posted on Apr 10, 2008
I had a same or a similar problem, if i leave the PC turned off from a few hours it wouldn't come on without me pressing the power button atleast 5 times, but if i just shut it down and then try to turn it back on, it comes right up, i think its the motherboard.
I called gateway and they suggested that i try replacing the power supply and if that don't resolve the issue then replace the motherboard.
Posted on Mar 13, 2008
Had same problem with mb on emachine by gateway. One other problem you will have is when you do find a suitable mb replacement the windows program will not reactivate because of the change. Microsoft says go to manufacturer for new number and manufacturer (emachine/gateway) says threy cannot give new # and to use restore, but that will not work with new mb. OEM windows versions. Even legitamate numbers on cd key label in back of machine will not activate!!!!!!
Posted on Feb 20, 2008
Can anyone help me find a motherboard for gateway gt4010.
Posted on Jan 08, 2008
My son's GT4010 did the same thing even after the motherboard and power supply were fixed under warranty within one year. The second time happened just after the warranty and I still have the PC. I think Gateway should be held accountable for this problem and offer returns. I know I will never purchase a Gateway again. Hans S.
Posted on Dec 29, 2007
The problem lies in the way the BIOS interacts with the system. You'll notice that sometimes your network won't work if you move the machine around and plug everything back in haphazardly. This is only fixed by disconnecting everything, (power unpluged) pressing the powerbutton to discharge the capacitors, then plug in the power, when machine comes up to a logon screen. (it's okay to leave the keyboard plugged in.)...start plugging things back in and let them autodetect.
While seemingly unrelated, this is also the problem with systems not powering up. You have to power-cycle the motherboard several times to get it to come up. (I've had the same problem on older systems)...you simply push the power button, if the machine doesn't come up, unplug the machine, push the power button, plug the machine in again, try to power on. Rinse, repeat until machine comes up.
Posted on Dec 28, 2007
I had the same problem, Geek Squad (of course) couldn't find the problem, they said it was burnt out... I left it alone for 5 months, just out of curiousity turned it on, and it worked... There is a problem with the mobo and that is why it was discontinued, everyone will have this problem with these models sooner or later. Mine actualy stopped working again, I'm going to unplug it for a little while and see if it works, I'm betting it will. o_O peace. -chris
I had the same problem, Geek Squad (of course)
couldn't find the problem, they said it was burnt
out... I left it alone for 5 months, just out of
curiousity turned it on, and it worked...
There is a problem with the mobo and that
is why it was discontinued, everyone will
have this problem with these models
sooner or later. Mine actualy stopped
working again, I'm going to unplug it
for a little while and see if it works,
I'm betting it will. o_O
Posted on Oct 19, 2007
I have the exact same problem! Except windows xp! I wonder if this is a common problem with Gateways4010s. I just bought mine a year and a half ago. Please let me know what you did and if it worked.
Posted on Oct 18, 2007
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