Question about Laser 3115cn All-In-One Printer

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Incorrect & missing colors

I am printing my sisters invitation with butterflies & flowers and its origial color is purple & pink but when i printed it out the outcome of the color becomes sky blue. I also try to clean the nozzle head of my printer which is indicatd if problems like that occured but unfortunately nothing happens even if ive tried cleaning it several times.I ask myself why it happen so i tried to go to word & type my name into a WordArt format & colors so i selected the word Art with various colors display but when i printed it out the colors red, orange & purple in the screen(wordart design)becomes yellow, green & blue respectively.. Could you help me solve this problem so that i can start my sisters invitation printing? Please help me solve this problem. By the way our printer were not used for almost 6 mos.is it possible that not using our printing for several months could be the cause of this problem? Thaks & regards,
hope you acn help me with this.

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  • lhen_202001 May 14, 2009

    actually i just bought my ink just today

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  • 8 Answers

I would try purchasing new ink - especially if the printer and inks has been sitting unused.

Posted on May 14, 2009

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