Question about Philips HTS-6500/37 System

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Philips hts 6510 no disk prompt does not play dvd

Has worked fine but now doesn't play any dvd. comes up with 'no disk' on tv monitor. please help

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Re: philips hts 6510 no disk prompt does not play dvd

I have a Philips Home theater system, cost $800. I bought it about 5 years ago and complained about it within a week. After about 6 mths the retailer sent it back to Philips who returned it saying 'nothing wrong with it'. Since then I have TRIED to use it about 4 or 5 times and it is hopeless. Background sound effects just about burst your eardrums and you cannot hear dialog. Solution for me is to tell as many people as possible NEVER BUY PHILIPS products ever!!! Also NEVER buy ANYTHING from that particular retailer. I ended up buying a cheap DVD player, cost less than $100 which is user friendly and actually works!!!

Posted on Mar 04, 2010

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Re: philips hts 6510 no disk prompt does not play dvd

Ok looks llike a lens problem..Try this
Get a lens cleaner CD with liquid..Put two drops of liquid on the brush of the lens cleaner..insert the CD in your drive and play it..If it plays fine otherwise you will need to replace the lens..Get it replaced rather..should run you about 25-50$.If you want to get it repaired give it for repair only in a Philips showroom..
Good luck!

Posted on Oct 15, 2007

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Re: philips hts 6510 no disk prompt does not play dvd

Has worked fine but now doesn't play any dvd. comes up with 'no disk' on tv monitor. please help

Posted on Oct 12, 2008

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I have a Philips HTS 3371 DVD home theatre and can not play many DVD's as it give wrong region error. Can you please provide the unlock code and how/where to enter it to get it fixed?

Hi -

Please follow the instructions below for unlocking your Philips HTS 3371

Please note: Unlocking a DVD player may invalidate the warranty. Unlock sequences may not work with some firmware updates and some DVD players have been damaged through failed attempts to unlock them. Unlocking your DVD player is done at your own risk.

1. Switch the DVD player ON
2. OPEN the disc tray
3. Key 9 9 9 9 0 using the Philips remote control supplied with the player
4. Press PLAY. The disc tray will close.
5. Switch the player OFF then switch ON again.
6. To test, play a disc from a region which was previously locked.

If it does not work the first time, switch the player off and back on, then try again.

This is a verified unlock method, but I was unable to confirm whether it works for players sold locked to Region 1 (North America). If you have a Region 1 player and the method above does not work, you will not be able to unlock your player.


Mar 26, 2011 | Philips HTS3371D Theater System

1 Answer


ur dvd player has region lock . it will not play all the disk. check the DVD OF STAR WARS MOVIE which region it belongs. jus try the following not sure is it work or not

Open the tray. Press 99990 on the remote.
by doing this ur dvd player will become region free
then insert ur dvd and try.
for region 1 and region 2 code is 99991 ,99992 respectively.
feel free contact through fixya.

Dec 21, 2010 | Philips HTS-3565 Theater System

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This is is due the lense and motor section problem, to resolve this issue you need to replace the lense and motor set.

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Region code

I have a region Code For A Philips HTS-3544 which is 1 model Down. You can try it, it may work or it May Not.
Heres How:- power on the TV/DVD without any disk in the player.Press open/close eject.
Press Stop ( on the Remote )
The menu code appears On The Screen.
Press 0 for region Free, or the region Code Required.
Power Off and then on Again, if the codes have worked, your dvd player is now region free.

If this works please rate as Fixya.

many thanks mike @ Compurepair.

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i had the same ploblem sometime last year and all i did was to put a cleaning disk(the ones with a cleaning brush on) in it a couple of times...and it works fine since then!

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Mar 07, 2008 | Philips HTS-6500/37 System

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Turn the power off, and then unplug the home theater from the wall outlet. Plug it back in after about 30 seconds, and turn it back on. If it still won't eject, then the HTS needs repair. Philips will replace it if it is still in warranty.

Feb 23, 2008 | Philips HTS-6500/37 System

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Philips HTS 6500 not reading my DVD's

I bought this item in Nov. of '07 and it worked great...for about 3 months then the dreaded no disc message appeared and has ruined my life. Howvever after not using this DVD player for a month or so i had decided to tinker with it to try and get it to work and it appears i have found a solution that is working for me so far. After being fed up with Philips and trying their "solutions" because as we all know the U.S. sells DVD's with the wrong region code (ha funny Philips people) i began trying to make this stupid peice of garbage work in any way. What i came up with is this: 1.) insert your DVD and wait to see what happens. When you get the no disc readings this is what you do. 2) Eject the dvd but do not touch it 3). While the dvd is sitting in the slot press and hold down the play button on the remote control and continue to hold it down 4) it may take awhile but give it a chance, and hopefully the DVD will "resume play" and start anew. If holding the play button down does nothing then try holding it and releasing it in intervals until something happens. If nothing ever happens then i guess you SOL. I know this is not an desired fix to the problem but so far it has worked for me. I noticed this because the stupid thing will would read a cd and this got me thinking. This way is kind of a jump start to get the dvd going....hope this helps someone

Feb 20, 2008 | Philips HTS-6500/37 System

1 Answer


The HDMI lead only carries the video and audio from the HTS6510/05 to the TV.

The scart carries audio and video both ways.

Re-connect the scart lead and all will be ok.

N.B. When the HTS6510 is switched on, the TV will auto-switch to the scart input. You will then need to switch the TV to HDMI to get the benefit from the DVD upscaling.

Feb 02, 2008 | Philips HTS-6500/37 System

1 Answer

Philips Home theater system

Just run the yellow cord that came supplied with the HTS from the CVBS plug in the back of the HTS to any available yellow video input on your TV, then you want to change your TV's video/source/input/channel (the wording varies by tv manufacturer) to Video 1/AV 1/Aux 1, or whatever your television is calling the yellow input that you plugged into.

Also, Philips number is 1-888-PHILIPS

-Tha Mp3 Doctor

Jan 12, 2008 | Philips HTS3410D/37 700W DVD Home Theater...

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