Question about HP LaserJet 2840 Printer

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Unexpected size in tray 2

Whenever i took printout of a multipage file of Powerpoint. Everytime i have to preses the ok button to proceed with the print. because very page an eroor comes displaying on screen of printer "UNEXPECTED SIZE IN TRAY 2" when i ress the OK button it start printing the page. everytime i have to press the ok button to take print out. For example if i give a print command to a file that is having 15 pages. i have to press 14 times the ok button to complete the printing of 15 pages. pls help me in this

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  • nadeem146 May 14, 2009

    tried but no use............. its the same.

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Whenever i took printout of a multipage file of Powerpoint. Everytime i have to preses the ok button to proceed with the print. because every page an eror comes displaying on screen of printer "UNEXPECTED SIZE IN TRAY 2" when i press the OK button it start printing the page. everytime i have to press the ok button to take print out. For example if i give a print command to a file that is having 15 pages. i have to press 14 times the ok button to complete the printing of 15 pages. pls help me in this

Posted on Apr 04, 2010

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Select the paper size and paper type from the printer menu then you can print multipage.

Posted on May 14, 2009

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1 Answer

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Hello,
A couple of things to check.
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If the guides and paper seem OK, the printer may need servicing by authorized service center.
41.3 UNEXPECTED SIZE IN TRAY [xx] alternates with LOAD TRAY [xx]: [type] [size] Description This is typically caused if two or more sheets stick together in the printer or if the tray is not properly adjusted.

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The unexpected paper size may cause the above error. Whenever your printer detects an abnormal size, this error appears on the device. It mainly happens when more than one sheet are attached with each other or when the paper trays are not set properly. To handle this issue, reload the trays with appropriate paper size followed by front and back tabs. For all the trays verify that correct paper size adjustments have been done. Now enable the jam recovery button and press the button 'GO' to print your document.

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The unexpected paper size may cause the above error. Whenever your printer detects an abnormal size, this error appears on the device. It mainly happens when more than one sheet are attached with each other or when the paper trays are not set properly. To handle this issue, reload the trays with appropriate paper size followed by front and back tabs. For all the trays verify that correct paper size adjustments have been done. Now enable the jam recovery button and press the button 'GO' to print your document.

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The unexpected paper size may cause the above error. Whenever your printer detects an abnormal size, this error appears on the device. It mainly happens when more than one sheet are attached with each other or when the paper trays are not set properly. To handle this issue, reload the trays with appropriate paper size followed by front and back tabs. For all the trays verify that correct paper size adjustments have been done. Now enable the jam recovery button and press the button 'GO' to print your document.

http://www.fixya.com/support/t6355639-hp_2640_half_right_side_page

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Clean the sep. rollers one in the paper tray and one inside the paper tray port. Then clean the feed roller. Its behind the sep roller in the paper tray port. You must look close with a flash light. It has 4 D feed rollers. It will rotate down to clean them do not knock the spring off. Use only water on a cloth no alcohol. Steven 818-888-0006

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1 Answer

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Assuming the printer is otherwise working ok and we are talking about a Windows operating system....

When you choose the Print command from the drop-down menu in your application, instead of just proceeding, choose "Properties" or "Preferences" in that window. This should open up another dialog window from which you can choose additional printing options. It may be under Advanced or Tray Select, etc.

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1 Answer

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#1 of 2

Carryout a Manual Print Head Alignment If Possible.

Manual Print Head Alignment

If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below to perform Manual Print
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1 Make sure that the machine is turned on, and then load three sheets of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette.

Important. You cannot print the print head alignment pattern if paper of size other than A4 or Letter is loaded. Be sure to use A4 or Letter-sized plain paper.

2 Open the Paper Output Tray, and then open the Output Tray Extension.
(1) Put your finger in the rounded indent of the Paper Output Tray and open it gently.
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3 Press the Paper Feed Switch to select the paper source where you have loaded paper.
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(1) Select a column to input the pattern number.
(2) Use the or button to input the number of the pattern.
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