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Repair and cost of this

I have  problem with my camera  i have accident  . camera put down on sand . some of sand get to lens(Glass). sorry for my language My English is not very well . Can I please for information where  i can repair this and what cost it will be My Adress E mail is Please of answer Thank You

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Re: repair and cost of this

If you just got some sand "on" the glass then all you need is a lens brush (from any good camera stockists) to brush the sand off,


if you try to use a cloth all you will end up doing is scratching your lens,  you can get some lens polishing drops to resolve small scratches. (also from good camera stockists)


you could try using an "AIR Spray" also.


If sand has managed to get into the zoom mechanism then this is a different matter and you will need get the lenses cleaned and polished,   your good camera stockist may be able to do this for a fee.

Posted on Oct 15, 2007

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I dropped this camera accidently in the sand at the beach.I've cleaned it out the best I can but the Lens evidently still has sand particles in it. when I turn on the power it reads "Lens...

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

Oct 10, 2011 | Casio Exilim Zoom EX-Z80 Digital Camera

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Camera was fine when I put it down, but when I went to take a photo the next morning the lens did not come out when I pulled the slide back.

There is something wrong with your lens barrel. It can be anything from some sand/dirt that got inside in which you try using some canned air to blow out the particles while continually turning it on and off. Usually what it is from is the camera being dropped, even if it is in a case or inside a bag. The jostle or direct impact of the fall will break some small gears or tweak the lens off of alignment. If it was from an impact then you lens barrel needs to be replaced and in that case the repair cost are usually as much as getting a new camera. Sorry about your camera.

May 24, 2011 | Digital Cameras

2 Answers

I had the lens error pop up. my fiancee dropped camera in sand. i have now tried what was shared on this site rubbing alcohol, banging it and playing with the lens and now it wont turn on at all.

The camera lens drive mechanism has been damaged. You will need to either take it to a place to have it repaired (this can be very costly) or replace the camera. In all reality it will cost more to fix it than to replace it.

May 04, 2011 | Canon PowerShot SD500 / IXUS 700 Digital...

2 Answers

Clicking noise when PowerShot S3 lens extends and retracts

Save this for the future if and when a "lens error" appears: Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Jul 10, 2010 | Canon PowerShot S3 IS Digital Camera

2 Answers

Error lens.

I see two options. 1. Buy a new camera. 2. Have a professional camera repair person look at it and suggest repair or replacement. You may have damaged the lens beyond repair. If repairable it may cost less to get a new camera. NEVER let a camera near sand unless it is specifically designed for use under water.

Sep 03, 2009 | Canon PowerShot Pro1 Digital Camera

1 Answer

Sand in the lens


Your lens is defective needs to be cleaned, repaired or replaced. If you got sand in the gears it will definitely jam up the lens! Sometimes you can tear down the lens and clean out the sand, and if none of the gears are damaged the lens will then work properly again.

I don't provide instructions sorry, I don't want to be responsible if you cause any damage to your camera. Please work in a static free environment, watch out for the flash capacitor, never have the battery in the camera when you are working on it and never test it without the front and back case on the camera!!

There are online places that will do the repair for you for a decent price and there are others that overcharge by way too much.

I know this because I OWN ONE that charges a reasonable price to do the repair! (Google: 'darntoothysam')

Just let us know if we can help! Good luck from

Darntoothysam com


Sep 10, 2008 | Canon PowerShot SD850 IS Digital Camera

1 Answer

Dropped fe- 230 camera in sand..spazzing ASAP please

Borrow a friends camera or buy another.
The motorized lens assembly is contaminated, and
your only recourse is to replace the entire assembly.
It has very close tolerances and even replacing it is no guarantee that all the sand particles could be cleaned out of the camera body.
Sorry. No easy fix this time.
Regards Paul

May 30, 2008 | Olympus FE-230 Digital Camera

1 Answer

Cannon Power shot SD630 Lens Problem

Sorry to here that you can send it to a repair company like me for repair. cost about $120.00 plus shipping to fix.

Feb 26, 2008 | Kodak Easyshare M753 Digital Camera

2 Answers

Need to clean

Hello sticky, This is a lens assembly mechanism problem. It is a delicate part of any camera. Altrought some people may sugest you to use a compressed air spray to remove the sand in the inner lens by blowing it out i don't recomand that because sand particles can be pushed out even further in the lens and could be causing even more damage. The lens assembly is composed of several servomotors, coils, some sensors and the actual lens. It does the following jobs: it extends the lens back and forth achieves focus by moving the lens zooms the lens by rotating them in the same time as the whole objective is moved back and forth Each of these operations is controlled by some servomotors who actually move these parts and are also connected to some sensors that pass the readings back to a main processing unit. When you open the camera this processing unit will check to see if the lens assembly is able to do all of these 3 things. Failure to comply with even one of them will result in some error (lens error) or simply having the camera not opening. "Lens error" or "zoom error" is a generic message, doesn't mean that the lens itself are damaged, could be the connector to their servomotors, sensor failure, some coils that are out of position and things like that. In your case the sand particles are preventing the servomotors to properly align the lens. They are all related to the lens assembly. Because this is a VERY fragile part of any camera I don't suggest you to try a DiY repair because you can damage the lens even further. Even service centers have problems repairing this, most time it is done under a microscope and some times it simply can't be fixed. This problems occur most of the time in corelation with the camera being dropped or received some shocks but even some small particles or sand in your case, can cause this problems as you can see. I would recomand you to go to a service center. Try not the big ones that represent large corporations (because they are expensive), instead look for a smaller one. Tell them you have a lens assembly problem, also tell them that it's caused by sand, ask them to make you a diagnostic and then ask for a cost estimate BEFORE they actually repair the camera. If the lens assembly is damaged beyound repair it will need to be changed as a whole, including all connectors, CCD sensor and so on. This could cost from $70 - $200 excluding labor parts that can be about $100. Therefore you should ask them a cost estimate. I'm sorry for not being able to provide a DiY solution but like i've said, i don't recomand one. In the future try not to expose the camera to any shock, sand or excesive dust and temperature variation. These are all known to give a great deal of trouble with digital cameras. If you need more info please post back. Good luck.

Apr 02, 2007 | Olympus SP-310 Digital Camera

2 Answers


The "E18" error code indicates an error that involves the lens unit or lens cover and it's make sense that the reason for it is sand. Try to clean lens area using air pressure. In case it will not help, you should send the camera to the appropriate factory service center for correction of the error. Following the repair cost you should decide, whether it worth it

Aug 14, 2006 | Canon PowerShot S300 / IXUS 300 Digital...

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