Question about Dell InspironTM 1501 Notebook

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DVD R/RW Wont dont anything

My cd rom will not do anything it wont open play cd when i open it with a paper clip in the pin hole I had to Redo my computer and since then the cd rom does'nt work. When I go to my computer it says DVD RW drive(E:) I went to properties and it says it is working fine and then i did a update and it said my driver was up to date. there is'nt a cd in the drive. can you please help me.....?

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From the device manager, Right click on the drive and uninstall it. Then restart your computer. See if that helps.

If still not, then you can try this step.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer

Posted on May 14, 2009

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