Question about Apple Cell Phones

1 Answer

Can someone help with a error code 13 for my iphone...I have uninstalled itunes restarted computer installed itunes..went to restore phone now i have code 13 again

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 175 Answers

Hi..The reason to this problem could be a hardware failure
causing the hard drive not to boot properly or the software
needs to be reinstalled again.
check it out..
thank u..
kindly rate my response..

Posted on May 14, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

5 Answers

Why does an error message continue to pop up when I am trying to restore my iPhone?


Since you didn't mention the error code number, I am going to assume it is 3014 because it is the most common iphone error associated with restoring the iphone. A fix which have been confirmed to work in most cases can be found here:
Fix iPhone Error 3014 iTunes Error 3014 During iPhone Restore

Sep 24, 2014 | Apple iPhone 5S

1 Answer

A1303 34gb won't restore in itunes


You may try default phone and security code to remove restrictions.
ur defalt phones codes is 12345 or 00000 u can use it
Default 4 Digit user code: 1234 or 0000
Default 6 Digit Security code: 123456 or 000000

Type *#06# at the mobile screen to know IMEI no of your mobile.
send the IMEI no to me and i will reply you with unlocking code.
IF Problem not Solved So
Please New Software install in the Phone Problem will Solved

Aug 30, 2012 | Apple iPhone Smartphone

1 Answer

How to solve if my iphone 3G cannot be on, it stuck at the apple screen?


  • The quickest way to fix your iPhone 3G is to sync it to a different computer. When you do this the computer will recognize it as a new device and install the software on it like it's never been used before, that said everything you have on it is gone. It may take a while so be patient.
  • 2 If step one is successful you can sync it to your computer. It will recognize that it is synced with another computer and ask you if you want to sync it to this one; go ahead and do it. This may take a while too because you will install the applications, songs, data, etc. you had on it before.

    WARNING! DO NOT DISCONNECT YOUR IPHONE 3G WHILE SYNC IS IN PROGRESS OR ELSE YOU WILL BE STUCK IN RESTORE MODE AGAIN!
  • 3 If steps 1 and 2 did not work or you do not have another computer to sync it with the following steps will help.
  • 4 Backup your music, videos, and applications. Typically it would be the iTunes folder in the My Music folder. This is a precautionary step to the following steps to come, your music should be unaffected but stranger things have happened.
  • 5 Uninstall iTunes, Quicktime, and other Apple component software from your computer. Follow the steps listed on the Apple Support page, "Removing iTunes, QuickTime, and other software components for Windows XP" the link is available in the resources section. Restart your computer when done.
  • 6 To be sure everything is uninstalled completely run the Windows Installer CleanUp Utility. This program removes remnants of uninstalled programs from your registry and deletes files that the uninstall fail to catch. You can download and read more about this program from the Microsoft Help and Support Page, "Description of the Windows Installer CleanUp Utility" the link is available in the resources section. Restart your computer.
  • 7 If you have a registry cleanup utility like Registry Mechanic or CCleaner run the program and restart your computer. It is sad to say but the Windows Installer CleanUp Utility may not catch everything so having a secondary cleaner could be essential.
  • 8 Install the latest version of iTunes. Currently iTunes 8 is the latest, it could change tomorrow so download it from Apple.com. Restart your computer.
  • 9 Open iTunes and connect your iPhone 3G. It may take a while for it to recognize the phone, be patient. Once iTunes recognizes your phone it will prompt you to download the latest iPhone software, the current version is 2.1. Follow the installation instructions in the Apple iPhone - Software Update page, the link is available in the resources section.

    WARNING! DO NOT DISCONNECT YOUR IPHONE 3G WHILE SYNC IS IN PROGRESS OR ELSE YOU WILL BE STUCK IN RESTORE MODE AGAIN!
  • 10 Hopefully these steps helped you recover your iPhone 3G. It is possible that even after a successful recovery your phone may revert back to being stuck. In my experience I was able to save my iPhone 3G from restore mode but when I downloaded the software update it got stuck again, luckily steps 1 and 2 fixed it.

  • Oct 06, 2010 | Apple iPhone 3G

    1 Answer

    Iphone will not restore error 13


    You can resolve the restore issues using the troubleshooting steps found in this document:

    1. Update to the latest version of iTunes

    To see if you have the latest version of iTunes, open iTunes and check for updates.
    • Windows: Choose Help > Check for Updates
    • Mac: Choose iTunes > Check for Updates
    If there is an update to iTunes available, install the update and try to restore again. If you do not have an active connection to the Internet, or your Internet security settings are configured to prevent iTunes from communicating with Apple, iTunes will alert you that the iTunes update server could not be contacted. Resolve your Internet issues and attempt to update again.

    2. Restart your computer
    Simply restarting the computer can clear up certain issues that could prevent you from restoring iPhone or iPod touch. After you restart, try restoring the device again in iTunes.

    3. Open the proper ports and allow access to Apple servers
    During the update and restore process, iTunes needs to contact Apple. Ensure that your computer has the following ports open and can access these servers:
    Port 80
    Port 443
    phobos.apple.com, albert.apple.com, gs.apple.com
    If you see "Error 9807", you must open access to the following VeriSign servers:
    evintl-ocsp.verisign.com
    evsecure-ocsp.verisign.com
    If you are using a Windows operating system, you can follow this article to help resolve issues caused by third-party security software.
    You may need to update, properly configure, disable, or uninstall built-in firewalls and other security software to prevent interference with iTunes. For assistance with this, contact the company that supports the firewall or security software you use. If you are using proxy settings, try to restore or update without using a proxy.
    4. USB Troubleshooting
    Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built in to the computer are preferred over a hub. If you tried connecting iPhone or iPod touch to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
    If the issue continues:
    Remove all USB devices except the keyboard, mouse, and iPhone or iPod touch. Remove all USB hubs and connect directly to the computer.
    Connect iPhone or iPod touch directly to the included USB cable, bypassing the dock.
    Restart the computer.
    Try to restore the device again in iTunes.
    If available, test with alternative, known-good USB cables.

    5. Restore on a different computer
    If the issue is not resolved with the above steps, try to restore using a different computer. Ensure that the computer you use has USB 2.0 ports, the latest version of iTunes, and that you connect directly to the computer.
    If another computer is not available, proceed to the Advanced Steps below.

    Oct 17, 2009 | Apple iPhone 3G

    2 Answers

    Error 1604 and Kernel Panic


    confirm that your firmware is compatable with your iphone.
    if you have a 2G the firmware should start with 1.1 if you have a 3G the firmware should start with 1.2
    apparently unlocked or jailbroken phones with the wrong firmware will brick in this manner.
    not to worry, your not the only one.
    do a web search for error 1604 and you will see solutions such as this below.

    • Problem: I cant restore my custom firmware. I just get error 6, 1, 2, (something low).
      Solution: This has multiple causes. Generally, you are not in DFU mode. See DFU guide. Winpwn solution after ruling out the above: Delete the device file (x12220000_4_Recovery.ipsw) in your iTunes folder. (Search for the file). This can also be caused by using the incorrect firmware image (a 3g on a 2g for example).
      ———————
    • Problem: I am in DFU mode and I just get error 1604, 1602, 1601 (some 160x). I am pulling my hair out! What do I do?!
      Solution: This one sucks. There’s no single answer for it. Here are some possible suggestions:
      • Validate you are using the correct firmware. You can get this if you are using an incompatible firmware (3g for 2g for example).
      • Restart your computer and try again.
      • Try another computer
      • Try switching USB ports
      • Uninstall and reinstall iTunes 7.7
    If you are not able to get out of DFU mode even after trying one of the above fixes, click here to follow the comments on BigBoss’s website.

    Apr 17, 2009 | Apple iPhone 3G Black Smartphone

    8 Answers

    Iphone restoration error (1601)


    I found a solution!
    It worked for me and many others (who posted their gratitude on the original post).

    Below are the instructions you have to follow. If you have disconnected your phone or shut your iTunes, don't worry. I did it. I even reinstalled iTunes a few times and shut down the computer as well.
    Here it goes:

    "The way to get over the 16xx errors while restoring on any firmware is this:
    Once you get the error DONT DISCONNECT IPHONE OR CLOSE ITUNES. Which leaves us with only one option, rESTART Iphone. STEP BY STEP GUIDE FOR VERSION 2.0.1:

    1). You get the error. (Ofcourse)
    2). DONT TURN OFF ITUNES. DONT DISCONNECT IPHONE CABLE.
    3). If the phone is still on, reboot/restart the phone. If its off then kick it out of DFU mode which is explained in the NEXT step.
    4). Press and hold the power and home button for some time to kick the phone out of DFU mode.
    5). Itunes will detect it again.
    6). Now try to simple-restore it, that is click on the restore button on itunes while pressing the shift button of your keyboard. YOU WILL GET THE 16XX ERROR AGAIN IN 5 MINS !!!! but dont worry, everything is under control.
    7). now your iPhone will have the picture of the iPhone cable on its screen. good.
    (DONT TURN OFF ITUNES. DONT DISCONNECT IPHONE CABLE.)
    8). NOW put the iPhone it in DFU mode. How? Firstly turn the phone off (it might try to start up on its own again but turn it off again). Once its off, Press and hold the power and home button for 10 seconds, then release the power button but keep the home button pressed for another 10-20 seconds till itunes recognizes your phone.
    9). NOW restore the phone by selecting the pawned custom firmware that you created and you will NOT get the 16xx error.

    ENJOY."

    I got this solution from here:
    http://www.modmyifone.com/forums/pwnage/281841-error-1601-help-please.html

    Hope it works for all of you.
    Cheers!

    Phil from Brazil

    Aug 21, 2008 | Apple iPhone Smartphone

    7 Answers

    Iphone 3g error 13


    Hi friend:
    Don´t use front USB hub from computer.
    Try rear USB ports.
    If you are using laptop, try on diferent computer.
    Regards

    Aug 19, 2008 | Cell Phones

    1 Answer

    Can't restore to my iphone from 2.0 to 1.1.4


    Try this tijanotu:

    You will need these files/program:

    1. Ziphone 3.0 program

    2. Ziphone Firmware Files 1.1.2, AND 1.1.4. To get these files open Ziphone 3.0 then Click Help and Support, then middle box on top of page Web Links Firmware Files 1.1.2 and 1.1.4 (to make it easier to find I always save everything to the desktop)
    3. Kiphone http://www.iclarified.com/entry/comments.php?page=1&enid=1536#commentsanchor

    Not sure if all these steps are needed for success, I am just putting it all down becuase this is exactly what I did to get my cell signal back.

    First, I uninstalled itunes 7.7.

    Then I downloaded and installed itunes 7.5. At this point you will have to rename your itunes libray folder. Instructions are here: http://www.iclarified.com/entry/index.php?enid=1504

    Next I downgraded the iphone to 1.1.2 using the link above.
    Downgrading steps:
    Connect phone to computer
    Open Ziphone 3.0
    Click on Prepare for Upgrade (this will put iphone into DFU mode)
    Now you have to restore using itunes 7.5 (which will open up as soon as the iphone goes into DFU mode.)
    In itunes hold down SHIFT key (FOR WINDOWS) while pressing RESTORE. This will allow you to browse for the firmware file 1.1.2 you previously downloaded. Click on the 1.1.2 restore file and hit OPEN. This will begin the restoring process.
    You will probably get an error code noting the restore wasn't successful. Ignore this unless the error code number is in the 1600's.
    After this I tried to jailbreak my iphone using Ziphone 3.0 but wasn't successful so I:
    Repeated the restore process but his time restoring to 1.1.4. Got the same error saying that restore wasn't successful, which I ignored.
    Then I closed itunes, went into Ziphone 3.0 (iphone still connected to computer) and clicked on Do it all!
    Jailbreak worked fine except I still had no cell signal.
    To fix this I went to:
    Iclarified, (the BEST iphone website *******!!) Got Kiphone patch (see Number 3 above) installed it and got my cell service back.











    Jul 14, 2008 | Apple iPhone Smartphone

    6 Answers

    Jail broken iPhone can't make calls


    i had something similar where my iphone just freezes and goes back to home 3 seconds after i go to the phone part of the iphone. I just went to settings>RiP Dev (something I downloaded after jailbreaking)>RiP Dev Products > Kate and there Look for a checked application called facelift. I unchecked it and my calling worked again. It was cause Facelift is not compadable with Winter Board (another app dled from installer) If this doesnt solve the problem then... sorry :x

    May 04, 2008 | Apple iPhone Smartphone

    Not finding what you are looking for?
    Cell Phones Logo

    Related Topics:

    59 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Apple Cell Phones Experts

    Computer Repairing
    Computer Repairing

    Level 3 Expert

    14641 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18402 Answers

    Lesley Cameron
    Lesley Cameron

    Level 3 Expert

    371 Answers

    Are you an Apple Cell Phone Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...