Question about Nokia Handsfree For 6020, 6101, 6102 Headset

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6020 headset I do not have a headset connected to my 6020 however the headset icon appears on the screen. When I make or receive a call I cannot hear the other party nor can they hear me. How do I turn off the headset mode?

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  • Rnew9005 Oct 15, 2007

    thanks for the help, unfortunatley I do not have a headset for the phone. I have a done a restore of factory defaults b ut that didn't work. It looks like I will have to purchase a headset to fix it

  • este 234 Jan 01, 2008

    Hi, I had the same problem. I did not need plug in headset, I just took out SIM and put it back and it worked.

  • bathawk Jan 09, 2008

    I have the same problem - phone's never been connected to a headset, but now it indicates that it's connected to a headset and I can't use the phone unless it's on loudspeaker. I have already tried restoring the factory settings and removing the sim card, but that didn't work. Is there no other way other than actually plugging in the headset and then restoring the factory settings? I don't own a headset.

  • robertnokia Feb 25, 2008

    Have a nokia 6020 the problem is i canot be able to use the phone without the handsfree or speaker. I do not want to use the handsfree or speaker. The icon showing in the strat up shows the handsfree is conected even when its not connected. I have tried removing sim card and resoring factory settings with headset but its not solving the problem. Help solve this.

  • nokiasux Oct 17, 2008

    I have the same problem and tried taking the battery out and sim card - still shows a headset. AT T wasn't able to help me at all. I have read a lot of internet isses on this issue and it seems that a lot of Nokias have the same problem. I guess this is the last time I get a Nokia. Ironically, this problem happened as my 2 year contract is up - they probably want me to buy a new phone.

  • Anonymous Mar 19, 2014

    when i start viber call via my laptop, the sound is not hear through headset. always sound is handfree and listen by others. I want to use head set to my computer but how.

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U need to plug in headfones then do restore of ur handset...reinsert sim and it will be done....

Posted on Oct 15, 2007

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Here's how I fixed the damn headset thang on my Nokia.

Take out the SIM card and start the phone *WITHOUT* the SIM card.
Wait until the phone's screen says, "insert SIM card."
Wait a minute, then re-insert the SIM card, and re-start the phone.
Voila, the horrid headset symbol is gone (I hope).
Do it a few times if it doesn't take the first time (although, it did on mine).

Hope this works for you, because hell, that headset setting is a real beyatch when you *don't* want it. ;)

Posted on Apr 21, 2009

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Yep remove battery and sim replace and startup worked for me goodluck.

Posted on Aug 30, 2009

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