Question about Hitachi Televison & Video

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Help! I've had my Hitachi 50VS810 LCD HDTV for about four years now, with the extended waranty... I've had my main bulb replaced less then six months ago. Now my ''color engine'' seems to have gone out, according to my tech who responded to my maintanence call. /However/ I am now being told that they don't make my part any more (I'm still under waranty) and that they don't even make my TV either! They're offering to replace my set with a Plasma 50'' HD set but not a Hitachi. Is this a scam being run by RC Wiley, or is my set really becoming obsolete?!?!

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  • ladyfiona May 14, 2009

    RC Wiley is doing the same thing. They say they can't get my part, but have offered me a "comprable" 50" plasma TV. They've not told me the maker, but I know it's not Hitachi. They also haven't told me what year, what the "burn-in" time is like, etc. Not to mention I bought the full set-up TV+stand.

    Sounds like this is becoming common practise. So much for my "extended waranty" meaning anything. I guess since they've already replaced one part they don't want to lose any more money over my TV.

    Thanks for the info, Firedog.



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I live in new york and hitachi has become very obselete around here i have heard of best buy as an example of offering replacement of another brand if they don't carry that company or model anymore so thats not to unusual but you have lcd tv currently bulbs can be replaced on those types of tvs a plasma once it burns out thats it cant be fixed so i would say you want an lcd tv ...or try an equivilent monetary value for what you paid for existing tv so you can pick out your own good luck

Posted on May 14, 2009


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