Question about Panasonic NN-S960WA Microwave Oven

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My Panasonic Microwave Genius 1300W will not heat up the food and the rotate dish spins and the sensor reheat will not heat up the food. Nor cook Pop Corn when pressing the buttons to 2:00 cook time. I took of the top and the fuse is good but I think it might be the High Voltage inverter Panasonic Part # 2M269-M32? But I am guessing. Thanks in advance for the help. Matt Feher Michigan

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  • mattfeher May 14, 2009

    This Model # is NN-S960WA and serial # is AD007702935 Manufactured in March 2000 FCCID:ACLAP4U01 PANASONIC
    This Model does not tell me the Cubic size of it anywhere on the unit. But it is the big microwave. Thanks Matt


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Sounds like the magnetron has failed. This is the component that produces the microwaves that heats the food.

The cost of the magnetron is about 95% of the cost of a microwave oven. Most people don't, for this reason, replace the magnetron, they replace the whole oven which is probably what you will end up doing.

There is a possibility that the circuit that provides power to the magnetron is faulty and you need to take it apart, find the proper electrical leads and test them with a volt meter. To do this you have to remove it from its mounting and take it apart. It is a fairly lengthy process however.


Benjamin

Posted on May 26, 2009

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I have a panasonic inverter microwave that runs for 3 seconds and then every thing shuts off , except for clock, i smell a burn smell coming from the circuit board area. any ideas thanks neal

Posted on Nov 16, 2009

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What you are to do to solve the problem is to do a general troubleshooting on your oven below are instruction to follow.

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