Question about Kenmore 24032\24036 Top Load Washer

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Kenmore direct drive,will not spin.

I took the washer apart to check the coupler and it looks alright. the washer goes through all the cycles , it drains the water out but will not spin to remove water from cloths.

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Hi, If the coupler is ok, you might have a spin basket drive going bad. You can try and put the machine in spin, put something in the lid switch activator slot and then try and start the tub with you hand.
I hope this helps you. Please let me know if I an assist you further.

Thanks
Vic

Posted on May 14, 2009

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Posted on Jan 02, 2017

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http://appliancejunk.com/forums/index.php?topic=3437.0
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EZPZ.

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Just because the rubber part of the coupler isn't shreded doesn't mean that the plastic parts are not broke... There are three stems that protrude from the plastic parts of the drive coupler,and mesh with the rubber section of the coupler... the stems may be broke off... If you smell rubber burning then I would say almost 99% of the time it's a bad drive coupler...If the coupler is not broke and the rubber section is alright then you have a bad transmission... Most likely the main drive gear is bad... Since you said that you can spin the tub by hand, indicates that the brake system is alright, and nothing is caught between the inner and outer tubs... You can rule out a lid switch problem, cause the washer would agitate even with a broken lid switch, but it would not spin..since the machine make any kind of different sound when you run it Like a high pitch squeal or grinding noise?
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Removing Back Panel of Kenmore Washer Model 11020902990


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Motors hum, and your right, it could be no worse than normal.

I would be suspect that there is a gear stripped in the gearcase, since this is a direct drive washing machine.

Reassemble the motor back onto the washer. Run it through a cycle manually (rotate the timer by hand) until the motor turns, then look to see if it's turning. If it is, or even more so, if it pumps water out of the tub, then it is probably the stripped out gearcase.

Reply with you findings and more advice.

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those parts come as a complete kit. order a brake assembly.

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