Question about HP Compaq Presario 2500 HP Pavilion ZE 5000 NX9010 Series (chassis bottom)319470-001 (319470001) CD-ROM Drive

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Adobe reader does not work

I get an error 1714 when I try to download a new version. When I try to uninstall it I get a message that the patch could not be opened and to verify that the patch package exists. I have no idea what this means.

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Re: adobe reader does not work

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I need a manual for my Lg network disc player model BD550. Is this manual on line?


Yes, there is an available manual for your LG BlueRay disk player model BD550 online.

You can find it on this link:


The manual is in PDF file so you will need a PDF viewer such as Adobe Reader. If you don't have one, you can download it for free in this link:

Adobe Reader

Thanks for using Fixya!

Jul 01, 2011 | LG BD630 singledisc Bluray player CDROM...

1 Answer

Dear Sir/Madam, I have a Dell notebook with an Optiarc RW AD-5540A DVD player. Now I have "error code 10" = "the device cannot start". How can this be fixed? I am not computer literate, really. thanks....

An error code 10 error occurs when Device Manager can’t start a hardware device. This error is usually caused by corrupted or outdated drivers, so most often the solution is very easy.
  • The first solution to to restart your machine. Some error messages can be caused by a temporary problem.
  • Next, did you just install a new device or Windows update? If you did, this might have caused the problem. Either roll back the driver you installed, or use the System Restore to undo recent Device Manager changes.
  • The most common fix for a Code 10 error is to uninstall and reinstall your device drivers. If it is a USB device device is generating the Code 10 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall.
  • You might also try to update the drivers for your device, if a more current version is available.
  • You can run an update for the Windows Service Pack. There might be a patch available which will solve your error.
  • If none of the above solved your problem, you should take out your DVD drive and test it in another laptop, if possible, or connect it to a desktop computer using a converter.
  • If all of the above solutions don’t fix it, you might need to replace your DVD drive.
To update the DVD drivers, you have to search your computer manufacturer's website for the drivers. However, here's an easy way:
Use this driver scanning tool, which scans your computer for the needed drivers. It has an option to automatically retrieve them for you.

You can download this free tool from here, or directly from this link.

After you have downloaded the above file, double-click on it and follow the simple steps to install it. Then, when it asks if you want to run it, just answer yes. This is easier than manually searching, downloading and installing the drivers.
Hope that helps.

For Windows XP Driver Files and How-to Resources, visit XPDrivers.

May 03, 2010 | ASUS (CD-S520QUIETRACK) Internal 52x...

1 Answer

I have a emachine T3646 and the cd drive will not work. I get the error code 10 in device mgr Device can not start. I tried to download new software but get an error message saying the software was found...

try this one:
if you are using windows XP

- click start
- click run, in the run type in regedit
you will see a registry editor window
in the registry editor window

- click the + sign at the hkey_local_machine
- click the + sign of system
- click the + sign of currentcontrolset
- click the + sign of control
- click the + sign of class

there will be bunch of random letters and number under that control
try to find this one

if you click this check if you will be able to see DVD rom at the right side of the registry editor window
you must delete the upper and lower filters
after that restart the computer and try to put in dvds

for vista or win7

- click start and type in the start search regedit
after this just do the same thing with the win xp instructions


if still doesnt work try to uninstall/reinstall the cd/dvd driver


try also to update the DVD codec. you can also try to download the most updated windows media player, power DVD or any software/program that have dvd codecs or that acts like a player for DVD

i hope this works.

Feb 25, 2010 | E-Machines emachines (emachinees) CD-ROM...

2 Answers

Prism3d engine has stopped working

picture of the parts of the white angel flower

Feb 03, 2010 | Dell CD Drives

1 Answer

DVD will not play get error message "no URI handler implemented for DVD" I am using Ubuntu 9.10

Which application are you using? If you are trying to watch movies on your computer, the best reader I found is VLC. Try searching google and downloading this and see if you still have problems.

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Jan 09, 2010 | CD Drives

1 Answer

My Cd-RW works mechanically but it will not read or recognize my cds. Under the driver it had an error message saying that the system could not load the driver.

1. Click Start
2. Right-click My Computer
3. Select Manage
4. Select Device Manager
5. Locate and expand DVD/CD-ROM Drives
6. Right click on the device and select Uninstall

Navigate to your product manufacturer's site and download the latest driver to your desktop.

Restart your machine, let Windows rediscover the device and when prompted to install manually or automatically, select the manual option and use the driver you just downloaded to your desktop.

This should solve the problem. If not, the reader might have malfunctioned, which would explain the drive's ability to spin the disc but not read it.

Aug 04, 2009 | CD Drives

1 Answer

The CD ROM is not found in the Device manager

In that yello exclamation right click and uninstall and restart the pc it will be ok.

May 20, 2009 | CD Drives

3 Answers

My CD drive won't read any disc

Plz try to clean the lens with a lens cleaner...

Mar 02, 2009 | Dell Inspiron 8200 Latitude C840 Laptop...

3 Answers

Hi, when i try to put a cd in the drive the computer does not recognize it. i opened the device manager and uninstalled the drive and then reinstalled it and it is still giving me an error message.

Be sure that you're putting it in the correct drive the 1st one is usually for CD's like games and such the 2nd one is for DVD's like movies and things of that sort.

Nov 28, 2008 | CD Drives

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