Question about HP LaserJet 1020 Printer

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Will not print after turning printer off

I tried to cancell a document while it was printing (I hit print but made a mistake and didn't want it to print after all). I tried to cancell it by using the HP 1020 printer options on my computer but it wouldn't stop, so I turned off the printer. Now the printer has stopped trying to print that document, but it also will not print anything else I am now trying to print. Once I click print I am told that the document is in queue, but there is nothing I can do to get it to print. I tried to click on the document in the printer window and restart and that did not work. I've cancelled it and tried to print it again and that isn't working. I even turned the printer off and tried to print the document again and nothing. How can I get things to print???

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  • kristinaudra Oct 15, 2007

    Thanks for the comment. Restarting the computer (and then frigging around with it a bit) did work. It's such a pain though. I wish there was another way. If anyone knows of one that would be great too.



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I used to have that same problem what i suggest doing is restarting not only the printer but your computer aswell. That seemed to solve the problem for me

Posted on Oct 15, 2007


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