Question about Epson Stylus Photo R1800 InkJet Printer

2 Answers

I changed my Mac OSX back to 10.3.9 after Leopard was not compatible with Photoshop 7. Had the Epson Stylus R1800 working just fine before, and I can get it to print now but I don't have any controls when there are problems, cannot stop the queue, etc., you know, that big screen that would pop up when problems exist. Have downloaded new driver, problem persists. Any ideas?

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  • kealele May 14, 2009

    sherlyn c -- Thank you very much for that. I did what you said and it stopped the printer from wanting to print everything that was backed up in the queue, but I still seem unable to find that pop up page that lets one check the queue and other errors. The printer icon is no longer in the dock (has not been since I upgraded and then downgraded the OS, which I wish I had never done but here we are). I think that could be part of the problem. Can't seem to find a way to get the icon and place it in the dock. Any ideas on this?

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Ms Sherlyn C., this is Jem. Do you have any idea about color mgmt.? I believe Level 1 tech OR former Level 1 tech have no knowledge about this at all. Please REMOVE the rating of this "technical girl" as she has no idea what color mgmt. is.

To Kealele, who manages the colors? Is is the Application or is it the Printer Managing the colors?

Posted on Feb 10, 2010

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You need to trash and re-install the drivers.
Pls follow the instructions to trash drivers on 10.3.9:
- Go to printer set-up utility or print center. Highlight the R1800 under the printer list then delete it.
- Go to library, then printers. Trash the whole epson folder.
- Empty the trash
- Restart your mac.

To re-install the drivers. Pls follow the instructions:
- Log on to support.epson.com.
- Click on printers to the left of the page. Then click on inkjet under printers. Click on the R1800 to the right of the page.
- Click on macintosh under drivers and downloads. Click on the 3rd driver down (i.e. Printer Driver v2.1aA / epson12113.dmg. Then click on download now.
- Click on No thanks i prefer not to receive this information, then click on the accept button. It should download automatically.
- Click on the mounted icon on your desktop that says epson12113.dmg then click on the visex installer. Go ahead and install the driver.
- Add the printer. make sure that your printer is on and plugged into the mac.
Go to print center or printer set-up utility. click on the printer under the printer name then click add when it allows you to.
- try to print something.

if you need more assistance. pls let me know.

Sherlyn C.

Posted on May 14, 2009

  • Sherlyn Cano
    Sherlyn Cano May 17, 2009

    Go back to the printer set-up utility/print center. Drag the icon to the dock. Right click on the icon that is in the dock and click on keep in dock.

    sherlyn c.


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1. Go to the Epson support website (www.epson.com/support).

2. Select your product model and download the driver for OS X 10.5 Leopard operating system.

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I managed to solve this problem by, probably, doing what I should've done in the first place: Deleting the printer from the print queue and starting again from scratch. 
I read the following instructions from a message from Epson and it pointed me in the right direction. It sounds obvious now, but when you think you've tried everything and you've started to pull your hair out, you can overlook what is staring you in the face.


Message from Epson:
If your output is faint or if the driver settings and/or features are
missing, your system may have automatically added the printer using the
Gutenprint driver. Many Epson drivers are provided with Leopard but the
driver for your printer needs to be downloaded from the Epson website.

Determine Which Driver is Currently Being Used
1. Click on the Apple icon in the upper left corner of the Finder and open
System Preferences.
2. In the System Preferences window, click on Print & Fax.
3. In the list of printers on the left side of the Print & Fax window,
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4. Check the name of the driver being used; it is displayed in the center
of the Print & Fax window next to “Kind”.
5. If the driver name displayed next to “Kind” is Gutenprint, the incorrect
driver is being used. Follow the steps in the next section to select the
correct driver.

Selecting the Correct Driver
1. Turn off the printer.
2. Delete the print queue and remove the printer from Print & Fax by
clicking on the minus button under the list of printers. Click OK to
confirm the removal.
3. Go to the Epson support website (www.epson.com/support).
4. Select your product model and download the driver for OS X 10.5 Leopard
operating system.
5. Double-click the downloaded file and follow the on-screen instructions
to install the printer driver.
6. Click on the Apple icon in the upper left corner of the Finder and open
System Preferences. 


The message ended there. 
If anyone out there is having a similar problem to me, then I hope this thread helps. 
All the best. logan

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