Fax reportedly sent 10 days ago but lost. Sender shredded his original.Is it possible to retrieve the fax from memory.Memory journal report of the fax ,only providing 3 days summary.Can we get report of incoming faxes from an earlier date?
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It is possible if the fax storage of your fax machine is on. To check if its in press Menu 2 5 1, the lcd should show fax storage. and to print the fax press Menu, 2 5 3 to print the stored fax.
If the lcd shows off when you press Menu 2 5 1 there is no way to print that fax.
Hope this helps.
Rate if it works. Thanks
Possibly. The Fax Journal has the last 200 faxes (incoming or outgoing). Press Menu then select Fax (up and down arrows). Press Set, and use the navigation keys until Setup Reports or Report Settings appears. Then press Set and use the navigation keys to find the Act. Interval or Journal Period. Press Set again and a length of time for the Journal (anything but off). Press Set again. (If you use the 7 day count-down, you will get additional queries for day of week and time of day for the start of the count-down.) Press Stop/Exit and the Activity Report will print when 200 faxes are in memory, the memory is full or the desired time frame. (The setting of 50 faxes will print at every 50 faxes.) After printing the report, these entries will be deleted.
I hope this helps.
Cindy Wells (if the report was already generated, you won't get the old entries. Similarly if the memory was cleared after an Out Of Memory error, you won't find this entry. If Fax Storage was on, you may be able to actual get the original Fax. Menu > Fax > Remote Fax Opt > Print Fax or Print Document. Then Start and when all stored Faxes print hit Stop/Esc.)
The only way to check old transfer info for faxes is by printing out the journal. The way to do this varies from fax to fax, but most often is either with it's own button "reports" (and then "fax journal"), or by choosing "print reports" in the regular menu.
The journal is emptied during power outs, so if you have had a power failure since, you cannot get the information.
Additionally, the only info you will get from this is to where/from where the fax was sent, and if it was successful. Any information on the actual fax content is unavailable.
The machine keeps in memory only reports of faxes sent or received until the page is full.When the report page is full, the earliest fax is removed to make way for the most recent. Therefore if you sent enough faxes after 4 Apr 08 to fill a page, there will be no record.
There is no direct means of recovering a lost fax, but unplugging the
machine and reseating the power supply will restore normal operation.
An error report will be printed and provide information about the lost
fax, which may allow the user to contact the sender and request that
the fax be sent again.