Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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Dyson Animal with no suction from floor brushes

I have taken the vac apart, all of the places suggested in the manual, washed the filter, still no suction. Hoses are clear as are all other nooks on this machine....help!!

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  • rolexdave May 16, 2009

    Yep - same for me. I have stripped it down but can't find the problem. It also seems to lack drive for the rotating brush, however, the hose works just fine. Had the machine about 5/6 years maybe just getting old - the dyson not me!

    dd

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Check the canister seal for dirt or gaps. This is normally where the vacuum leak is.

Posted on May 14, 2009

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I have a dyson animal d17 i have taken apart completly and cleaned all filters and clogs and i still have little to no suction and wont turn on in the upright position


With no suction you should check the venturis. They can become clogged if you suck up wet dust, wet cat litter, etc. You\'ll need a Torx Screwdriver to get it apart. See where that gets you.

Jan 07, 2014 | Dyson DC14 All Floors Upright Vacuum...

1 Answer

WHEN EVER I PLACE THE SPINNER ON THE VACUUM IT STOPS SPINNING


Hi Linda,

I am sorry to hear you are having difficulty with your DC39 brush bar. The brush bar on your machine is air driven. Generally, if the brush bar stops rotating it is due to an obstruction that is preventing air flow. Please visit the appropriate link below for step by step instructions on locating and removing a blockage from your machine.

US:

http://www.dyson.com/support/dc39/dc39-animal/diagnosis-root-menu/performance-flo-extension-tube-suction-check-dc39

UK:

http://www.dyson.co.uk/support/dc39/dc39-multi-floor/machine-is-not-working/dc39-check-extension-tube

We also recommend inspecting the brush bar to ensure it is free of any debris and washing your filters. If for any reason the recommended trouble shooting does not fully resolve the problem please contact our Helpline to speak with an expert.

US - 1-866-693-9766 or UK - 0800 298 0298

Best wishes,

Jessica

Dec 15, 2013 | Dyson DC39 Animal Vacuum

1 Answer

Dyson has no suction


Well, there must be a clog somewhere in the system, because as we all know, "Dyson's never lose suction." You haven't mentioned what makes you think there's no suction, or if there's no suction at a particular point, such as the wand/handle or at the floor unit. If you're familiar with your vac, there are a couple of places near the floor end that can be taken off and checked for plugs. Fully 95% of the time when there's a complaint of no suction, it's because there's a plugged up duct or hose somewhere in the system that's causing the problem.

Nov 09, 2013 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

My dyson hose sucks good but, when i put handle down, it won't **** but brush does turn


I just had the same problem....suction from wand, but no suction from soleplate, the brush bar spins. Did all the troubleshooting steps on dyson.com but they didn't work...dyson.com says need to take to repairman, being a diyer I went to search engine. I didn't find a fix, however I found one myself....it appears the vac can get stuck in floor mode or in between modes....the dial on top on dc07 ....selector of floor or carpet..try pushing it back and forth to see if that puts it in carpet mode...check for suction or try vacuuming...if that doesn't work, looking at vac from behind vac on the right hand side is the selector dial..on top of bottom portion of vac.....with vac in upright position, recline it as if about to vacuumn floor...look down at selector area ...you should be able to see a rectangular type button exposed ..push this to reset position...you may have to push it a few times...then try vacuumniing.....I finally had suction from soleplate!! Another tipoff to this problem is my selector dial would not stay in place would pop I to carpet by itself, but only halfway....fro a long time my vac would work but not very well...had to go over same area.4-5 times..What a workout! The first time I contacted dyson via tele the rep had me remove some stuff and I was able to look at area below selector...what I saw was two holes, one hole was only over the other hole half way...hence at that time I had only part suction since holes were not aligning properly....I read somewhere as a further tip to get suction to engage, while vac is reclined step on front edge of vac head it said you'll get more suction that way, I haven't tried that, but thought it may help someone

Feb 16, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

My Dyson animal seems to have an electrical issue that I am unable to pinpoint. Neither the wand nor the floor vac have any suction AT ALL. In fact the vac makes absolutely no sound and you wouldn't even...


there is a filter inside the canister, and by your description it sounds like it needs to be cleaned. if you remove the filter and blow it out using a air compressor or using a slightly ridged brush and tapping the filter out this should solve your suction issue.

c...

Jan 02, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Dco7 animal not picking up from floor. Checked all connection valves and cleaned filter and brushes. Also check tube for cracks and nothing there. Wand suction is great just almost non on floor...


I would check the "U" shape tube under wand that goes under body of machine. There is a button to release it. I would also check to make sure that your brushes are spinning properly. When you tip the vacuum back the brushes engage. Carefully place your hand on the brushes to see if they stop. If they do then your belt is stretched and you need to replace the clutch assembly. That part is not an easy fix. You can also check the tube that leads from the bottom plate to the housing. It will pop off at the housing with little pressure. Those are the most common places to check. Good luck

Aug 16, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

My Dyson 14 Animal seems to not have the suction


Hi its Darran at Dyson.

Firstly check that the brush bar control on the cleaner head is in the correct position. You may have switched the brush bar off the last time you used it or the dial may hav got knocked when you vacuumed under some low furniture.

If this is in the correct position but the brush bar is still not turning, switch the machine off and remove the soleplate by turning the 3 fasteners on the base of the machine and checking for blockages and remove any threads or hairs around the brush bar.

I would recommend washing the filter if it hasnt been done for a while.

You may find it useful to follow the blockage procedure and filter washing instructions in your user guide, however if you no longer have this available you download a replacement for free via the support section on our website at www.dyson.com.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Apr 25, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

My dyson dc17 animal will pick up via the hose attachment but there is no suction when you use the regular vaccuum on the floor - you can hear the difference in the suction once you put the floor part down...


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Jan 16, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

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