Question about Dell A960 All-In-One InkJet Printer

2 Answers

Copying My printer works fine when it comes to printing, scanning and faxing, but when I go to copy, it scans my item, and the paper feeds halfway down the backside paper tray. I know there is no jam or anything, because all of the other functions work just fine. Even Dell support couldn't help me, the service tech got frustrated and hung up on me! In fact - his name was Omer. Anyways, does anybody know what the solution could be?

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  • ottjl Jan 24, 2008

    Having the same problem. Hopefully if I post this it will get bumped up and someone can help

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2 Answers

I just had this exact same problem. It would print fine from the computer, but once I tried to copy or receive faxes, all that would happen was that the paper would get pulled down a little bit into the printer, but then it would stop and then no printing would actually occur.

Just now I thought to unplug the plug from the power strip and plug it back in. Worked like a charm. I have no idea why it works, but I can copy now. Hope this helps someone!

Posted on Apr 09, 2008

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http://www.brother-usa.com/ModelDocuments/Consumer/Software%20Users%20Manual/SUM_DCP_7030_7040_MFC_7340_7345N_7440N_7840W_EN_1650.PDF

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Duplex printing 1
The supplied printer driver supports duplex printing.
Guidelines for printing on both sides of the paper 1
�� If the paper is thin, it may wrinkle.
�� If paper is curled, turn over the stack, straighten it and then put it back in the paper tray or the Manual Feed
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�� If the paper is not feeding properly, it may be curled. Remove the paper, straighten it and turn over the
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�� When you use the manual duplex function, it is possible that there may be paper jams or poor print quality.
If there is a paper jam, see Paper jams in the User’s Guide. If you have a print quality problem, see
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Manual duplex printing 1
The machine prints all the even-numbered pages on one side of the paper first. Then, the Windows® driver
instructs you (with a pop-up message) to reinsert the paper. Before reinserting the paper, straighten it well,
or you may get a paper jam. Very thin or thick paper is not recommended.
Simultaneous scanning, printing and faxing 1
Your machine can print from your computer while sending or receiving a fax in memory, or while scanning a
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copying or fax receiving has finished.


�� Manual Duplex
Check Manual Duplex. In this mode, the machine prints all the even numbered pages first. Then the
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orientation.
�� Booklet Printing
When you want to print a booklet, use this function. To make the booklet, fold the printed pages down the
middle.
�� Binding Offset
If you check the Binding Offset option, you can also specify the offset for binding in inches or millimeters

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