Question about SanDisk Cruzer Micro 8GB USB 2.0 Flash Drive

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When i connect my sandisk cruzer flash drive to my computer it isn't recognized. with my laptop i get a message saying one of the usb devices connected to the computer has not been recognised. with my pc there's nothing.

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  • lvidsmansion May 19, 2009

    "when i connect my sandisk" it says usb not recognized

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  • 30 Answers

Try it in somebody else's PC, if their PC can't read it either your cruzer is defective.

Posted on May 14, 2009

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How do you save files on a sandisk cruzer flash drive?


Insert the cruzer into the usb port. You should see a message pop up and say new hardware found and then flash off. It may also say usb memory or storage device or even recognize it as the cruzor. This recognition process is fairly quick say 5-10 seconds. After that the computer knows what the cruzer is and its ready for use.

The cruzer is now seen as another drive or storage drive on your computer. Your hard drive is usually C , the CD/DVD would be D drive and the cruzer would be seen as E. If you are in a program and want to save to the cruzer you open the file/save and you should see E drive or Cruzer if not click on my computer and look for it there. Once you find it just click on it and then hit save/ok. Thats all there is to using one. Once you know how to find it as a save option or a loading option then you just treat it like a hard drive.

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Hello - computer recognizes the Cruzer sandisk however it won't open or run LaunchU3.


If you are using Windows.
Open the Windows explorer.
Plug the device in a USB port and wait for the computer to recognize it. After it is recognized the Windows Explorer will show two additional icons, one of them a CD-ROM.
a06189e.jpg
Click the icon with the CD-ROM, and it will execute the U3 operating system. A small yellow icon with a U3 label will appear on the task bar. Right-click the icon on task bar and select the "Open U3 Launchpad". Point to the Settings button on the right side.
Right click that button and select the U3 LaunchPad settings

In the window that pop up point to "Autorun" button and click it.
949c013.jpg

Click the button that will say Enable.
After that it will launch automatically whenever the device is recognized by a computer.

If the U3 launchPad is missing from the device you can download it from the SanDisk site. Here is the link. Download it and install it on your computer. Note:It does not launch on MacProducts or Linux.

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I got amessage which say that USB Devise not recognize


There are different Ways to troubleshoot Your Problem

1. Verify if minimum operating system requirements are met.

2. Try other USB ports
3. Check status of the Cruzer under Device Manager
4. Connect the Cruzer to the PC

If you receive a "USB Device Not Recognized" error on the computer, the flash drive is most likely failed. Additional troubleshooting is unlikely to correct the problem.
*. check under Device Manager

  • 1. Right-click My Computer, and select Manage

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.

*.
STEP 3 - Refresh the drivers
1. Right-click on the entry with the error mark, select Uninstall.
*. 2. On the top menu, click Action then select Scan for hardware changes.

*... STEP 4 - Verify if the flash drive is detected
1. Double-click My Computer.
2. Look for the Cruzer under devices with removable storage.


****************************
Now the Other way
*. There might be a conflict in drive letters, see Resolving drive letter conflict.

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Files on a flash drive can be corrupted if it is not removed from the USB port properly.
Before removing the flash drive click on the Safely Remove Hardware icon and then click on the flash drive you want to remove and then remove the flash drive when the computer message says it is Safe to remove.
To restore the flash drive you need to format the flash drive, but you will lose the data stored on the flash drive.
If you need the data on the flash drive these WEB sites may help: -
Data and Digital Photo Recovery
www.artplus.hr/adapps/eng/dpr.htm

www.CardRecovery.com

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Windows does not recognize the device ?


Hello raigangarkam,

There's a chance that that particular USB slot on your computer may not be working.

You may try to attach another USB device on that port to check if that works or not.

You might also want to try & attach your 2GB Cruzer flash drive on another USB port or another computer & check if it recognizes it.

If it still won't be recognized on the other computer, you might need to replace that 2GB Cruzer USB Flash Drive.

Hope this helps.


Art Pena
Tech Support

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