Question about Maytag Neptune MAH5500B Front Load Washer

3 Answers

MAYTAG NEPTUNE DOOR LOCKED WILL NOT OPEN!

Will not complete wash or any other cycle displaying "d o" assuming "door open" then "FL"???so wont operate... yet has been locked with wet load for two days now! tried on/off and even unplugging hoping would reset still no luck. Please Help! Thank You!

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  • trevinofam May 14, 2009

    Did NOT need to pry open. Did find release cord inside soap dispenser to unlock machine still displaying "o d" (Open Door) when closed tightly . Will try to leave unplugged overnight hoping will reset. Thanks!!!

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The comment posted 14 may 2009 it what helped me. DO NOT PRY OPEN the door. Find the release cord inside the soap dispenser,,,you may have to remove the 4 screws and lift it from the washer like i did. I had to lean into the door and pull the cord to release the lock. It was not a system error. The washer was over loaded and although the door was closed and locked...the load pushed the door enough to indicate that it was open and would not wash. After opening the door, rearranging the load and removing some, the door closed and latched locked and was able to continue with the wash. DO NOT PRY OPEN,,,use the cord release first,,,this worked for me.

Posted on May 19, 2009

  • ziggel Feb 15, 2011

    Thank goodness for this solution. I too overfilled my machine. I pulled the plug on the machine. I removed the four screws and found the thin green release cord at the front of the soap dispenser and pulled it. The door popped open. Put the machine back together and plugged it in. I removed some clothes and started the washer back up again. I hope it works. Thanks for saving me a repair call.

  • frank de la cruz Oct 11, 2011

    There are no four screws only one that is visible. Machine is about 4 years old. The other screws that hold the panel in are not visible.

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Many problems with this on these washers! You will actually have to pry door open. Possibly change door switch. It is actually a system error.
After door is pried open. Leave washer unplugged for 4-8 hours so that it may reset itself.

Posted on May 13, 2009

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The early machines developed problems with the control board that caused the door not to lock. Your problem sounds different however, more like a problem with the door lock itself. This problem unfortunately will not clear itself. I recommend that you contact a Maytag servicer before all your laundry is dirty and/or ruined. Or you might contact Maytag (consult the documentation that came with the machine) they have been known to provide help in some cases.

Posted on May 14, 2009

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My Maytag Neptune washer has "np" flashing. The door is locked and the cycle is not complete


Are you sure this is not an nd and not an np flash code? If so then the code stands for no drain, likely something is clogging the washer pump inlet.

Aug 20, 2016 | Maytag Neptune Washing Machines

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FL code on Washer


FL is a door lock code. open the soap dispenser door, and find the thin flourescent green, or bright red color nylon cord located in the front left or right areas of the dispenser area, this will allow you to manually release the door lock. Empty the washer, close the door and perform another drain and spin cycle, if the door lock still fails, you may need to have the door lock assy replaced, especially if the door lock is making a click, or buzzing soung like it wants to operate, if it's completely quiet than you may need the board replaced...Pleazer Appliance...

Aug 15, 2014 | Maytag Neptune MAH5500B Front Load Washer

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Not locking


I had this problem also with my Maytag Neptune TL. The door lock would click multiple times before displaying the FL code. I was able to fix this by removing the left door look(the one with the door close sensor) and cleaning the 2 metal pones on top of the left door mechanism, which had rusted and no longer was able to since the door closed. I use a nail file i sure either that or sandpaper will do. After that it went through the whole cycle without stopping or displaying the "FL" code.......hope this helps

Jan 14, 2013 | Maytag Neptune MAH5500B Front Load Washer

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Door won't open


http://www.applianceblog.com/mainforums/maytag-magic-chef-admiral-jenn-air/27966-maytag-mah5500b-fl-code-door-locked.html


http://www.applianceblog.com/mainforums/maytag-magic-chef-admiral-jenn-air/13490-maytag-neptune-mah5500-wont-open.html

Dec 31, 2012 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

May tag Neptune showing codes


Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).

Apr 03, 2011 | Maytag Dryers

1 Answer

My neptune washer stop working. has power but doesnt cycle. shows a FL code. cycle i mean as spin to start washing


FL means that the door isn't locked properly. Make sure that its locked tightly and restart the cycle

Feb 16, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My machine is showing the code FL machine has problems locking. How do I resolve this problem


Your Maytag Neptune Washing Machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
Door lock monitor switch in door lock mechanism unable to communicate to control board the door is locked.
1.Check wire connections in harness leading from machine control board to door lock mechanism.2.Check solenoid and door lock enable switch in door lock mechanism.
3.Replace responsible component.

Dec 07, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

If you get the FL how do you get the door to open??


  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

Dec 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

WAsher not working


FL means 'failed to lock' the door didn't lock, so it didn't complete the cycle. Sometimes it's just because the door didn't shut completely or you may have a bad door latch assembly, or worse case, a bad control board. First try unplugging it for 5 minutes, then try starting another load making sure the door is closed completely, if that doesn't help you'll need to open it up to test the door latch.

Jul 07, 2008 | Maytag Neptune MAH5500B Front Load Washer

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