Question about Sharp AR-M277 All-In-One Printer

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We own a Sharp AR-M277 copier, scanner, fax machine that we use on our network. The scanner feature worked great, however, after 500 scans it stopped working. Someone told us that it was just a trial & a scanner board needs to be purchased? This does not make sense being it worked fine & we have all the software. It either can or can't scan with what is already installed. Any help would be appreciated.

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  • howardmillst May 13, 2009

    Yes, it copies & faxes fine thru the network & independently. The scanner worked fine for many months then all of a sudden when we tried to scan a message saying "an optional scanner kit is not included" displayed. Well I know it has one because I purchased it with one & it worked before.

    Any insight would be appreciated.


  • Ben Wabnick
    Ben Wabnick May 11, 2010

    can you still copy and fax with it?




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The machine was put in a demo mode for scanning. What you will need to do, is contact an authorized Sharp dealer and purchase an MX-NSX2 kit and that will enable scanning and also purchase you a copy of a program called Sharpdesk.

Posted on Aug 11, 2009

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