Question about Acer Extensa 4620 Notebook

2 Answers

My acer 5620Z laptop cannot find its operating system

When I try to turn on my Acer 5620Z laptop, there is an error message saying:
PXE-E61: Media Test Failure, check cable
PXE-M0F: Exiting Broadcom PXE ROM.
Operating System not found
What do I do? This started suddenly, it was working fine the night before and now its doing this.

Posted by on

  • davis_dio May 14, 2009

    frankzjm:

    ive had the laptop since august and no nothing new besides an RPG game



    geekman:

    im not in the least bit computer savvy, so if you could kind of walk me through how to do these things i would really appreciate it, like how do i reset the hard drive or go into the BIOS configuration?



  • Frank Zhang
    Frank Zhang May 11, 2010

    this laptop,how long you used? did you install any new soft/hardware?

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2 Answers

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  • Expert
  • 191 Answers

You can do check HD follow me:
1) open the cover at back of laptop


My acer 5620Z laptop cannot find its operating sys - dc0d736.jpg 2) take out HD body see picture

5d35e3d.jpg 3) put it back in same way, then power on if bios find HD, the error message should be gone.
4) if still show error, you need change other HD, till the bios find out HD drive.
here you can download the service manaul to reference.
hope you fix it well, any question ask me any time please

Posted on May 14, 2009

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  • Acer Master
  • 32,281 Answers

The PXE-X61 error means that the laptop cannot detect the hard drive. This can be caused by a faulty disk controller, or a faulty disk drive.
1st. Reseat the hard drive and see if the laptop boots up.

2nd. Go into the BIOS configuration and see if the BIOS detects the hard drive.

3rd. If the BIOS can't detect the hard disk, the remove the hard drive and connect it to an USB hard drive adapter and plug it into a working computer's USB port. If this computer detects this drive as an external disk drive and you can see the contents of the hard drive, then the hard drive is OK and the fault is in the laptop.

4th. If the hard drive cannot be detected then the hard drive is faulty, you need to replace the faulty hard drive in your laptop and install Windows to get an operating laptop again.

Posted on May 14, 2009

  • Chris Hingee
    Chris Hingee May 14, 2009

    Follow Frankzjm's instructions on how to remove and reseat or replace the hard drive etc.

    When you first boot up the laptop, just after the Acer logo the instruction will flash on the screen briefly (eg press F1 or F2 or something similar to Enter the BIOS), this info is also in the manual.

    When you enter the BIOS, scroll down the various options using the arrow keys until you see disk drive settings, it should detect the hard drive if it is OK.

    If you have any difficulties I suggest you enlist a computer savy friend to help you, especially if the hard drive is dead and you need to install Windows on a new hard drive.

    Good luck, & if you need further info. post another comment.



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Posted on Jan 02, 2017

zohail
  • 1223 Answers

SOURCE: PXE-E61: Media test failure, check cable Pxe-M0f: Exiting Broadco

PXE-E61: Media test failure, check cable (of the HARD DISK pls)

pls first check the hard disk seated in the bottom left side of ur notebook u have to take out the 7 or 8 screws first and then take take it out by pulling the connector gently and try to re seat or re fit the hard disk so connector can seat firmly in hard disk and then power up ur notebook if Error persists

then sorry to tell u my friend that ur Hard disk has CRASHED and not giving up files for OS loading kindly replace ur HARD DRIVE and restore ur OS thru backup disk u got

Pls take care of ur notebook from bumps and falls and hard impacts during operation and carrying bcoz the disk inside the HDD is very sensitive and gets damaged easily by impacts

pls rate me FIXYA for my diagnosis

Posted on Mar 09, 2009

  • 5 Answers

SOURCE: Problems with my inspiron 1501 details below

The problem your having could be the operating system is damange or the hard drive failed. Try to boot from a Windows XP or Vista CD to see if the drive is recognized.

Regards,

Posted on Sep 01, 2009

elix0411
  • 3530 Answers

SOURCE: Broadcom UNDI PXE-2.1 v11.0.11 Copyright (C)

change your boot priority. press power button then keep on tapping F1 key until your reached to setup utility. go to boot menu and set your boot priority 1 to your HDD. if compute wasnt able to detect your HDD . then there is a problem wth your HDD, you need to call you manufacturer for HDD replacement if unit is still under warranty

Posted on Apr 04, 2010

  • 162 Answers

SOURCE: Broadcom UNDI PXE-2.1 v11.0.11 Copyright (C)

Hi. I think the problem on this one is its either your Harddrive has already failed or your Optical Drive has a cd inside, so double check your Optical drive if there is a disc inside it. If not this issue is also with the operating system, you can try to restore your system by pressing the One Key recovery(OKR) button found beside the power button which has a logo of an arching arrow, but remember to plugin first the ac adapter on your laptop before pressing the One Key Recovery Button and also do not press the power button to turn on your computer because when you press the OKR button it will automatically turn on your computer and proceed with the recovery process. When it gives you some option you should choose One Key Recovery and then choose System Recovery, then factory default and from there it will guide you to the whole process of recovering your machine. If this doesnt fix the issue you could also try using the Recovery disc to restore your sytem t its original settings just like the OKR. Lastly you can contact the tech support dept. of Lenovo, they are open 24/7 and this the number to contact:
US/Canada: Available 24/7 1-877-4LENOVO (1-877-453-6686)
Australia: Available 24/7 1300-557-073
New Zealand: 9am-9pm Mon-Fri 0800-446-833. Hope this helps

Posted on Jun 03, 2010

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http://www.nocrash.com/ncbbs/msgs/3247.shtml

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