Question about Hitachi DZ-BX37E DVD Camcorder

1 Answer

Hitachi BX37E error

Have a Hitachi BX37E and keep getting error 'cannot read disc check dirt/crack/both sides contrary inserted correctly' This is occurring even when I put past recorded discs in to review and have tried a brand new unrecorded disc and same error occurs. am using DVD-RW discs.

Posted by on

  • willie19 Nov 21, 2007

    Thanks I try what you suggest



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 328 Answers

You can try to clean the laser lens first with a q-tip and 99% alcohol. If that fails, you should take it in for repair because the laser lens mechanism may be out of line because of a bump. There may also be a dust build up inside that prevents the proper movement of the lens. This can be done at home too.

Posted on Nov 18, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Wii Disk Error

Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)

What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.

Situation Not Resolved:

How many games does this occur with?

Mar 17, 2012 | Nintendo Wii Console

1 Answer

Dear Expert, Warm Greetings ! I have a Hitachi DVD CAM - GX3300E, on switching it on with a disk inside, I get a msg "DISC ACCES". Even on using a new RW DVD Disk i get the following...

Sounds like your lazer is weak,if you have warranty send it back for repair,if not make sure you get a quote before fixing it might be expensive.Good luck!!

Jan 08, 2011 | Computers & Internet

1 Answer

I have a Hitachi DZ-BX37E DVD camcorder. No software. I have lots of recordings and can't do anything about it because i can't download it to my computer to edit etc. So frustrated. Have contacted Hitachi...

Hitachi say there is no software supplied with this camera. You don't need a driver to get the videos onto your PC. They have advice on how to use third party software to capture and edit videos on

this webpage

Oct 20, 2010 | Hitachi DZ-BX37E DVD Camcorder

1 Answer

Screen reads cannot read disc check dirt/crack/both-sides contrary/inserted correctly

Ultimately it sounds like the dvd drive needs to be replaced. The laser is weak and cannot read the data that is being sent back to the processor, that is if the laser is firing at all. I hope this helps

Sep 15, 2010 | Hitachi UltraVision DZGX5020A DVD...

2 Answers

Cannot read recorded disks which were made in the camera. It says these is no disk in when switched on. Looks as if laser may not be working

it seems that there was a problem on the recorder lens, first try to use a optical disc cleaner. if this does not solve the issue you better send it for repair for check-up & testing.

Jul 08, 2009 | Hitachi DZ-BX37E DVD Camcorder

1 Answer

Hitatchi bx35a... after recording no data

Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.

For any other help contact me.


Dec 03, 2008 | Hitachi DZ-GX3200A DVD Camcorder

2 Answers


You I bought also this piece of junk full of craft. The dvd disk can be read in my my but not in my pc. It cant be hook also in the PC. Dont buy it you will regret.

Aug 09, 2008 | Hitachi DZBX35A DVD Camcorder

2 Answers

Error for record

I got mine to go with a good lens cleaner, just like the one for your DVD, but for your camcorder.

Nov 19, 2007 | Hitachi DZ-MV730A DVD Camcorder

3 Answers

Hitachi DVD mv730 cannot read disk

I have had this problem and either the disc is not formated or your battery was to low(bad battery) and I have also had bad discs. Just like with blank cds. Hope this helps!

Sep 29, 2007 | Hitachi DZ-MV730A DVD Camcorder

Not finding what you are looking for?
Hitachi DZ-BX37E DVD Camcorder Logo

Related Topics:

465 people viewed this question

Ask a Question

Usually answered in minutes!

Top Hitachi Video Cameras Experts

Mohamed Ismail
Mohamed Ismail

Level 3 Expert

462 Answers


Level 3 Expert

77947 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Hitachi Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides