Question about RCA OPAL M4001 MP3 Player

6 Answers

"a service installation section in this INF is invalid"

When trying to install my new Opal M4001, I get this message:  a service installation section in this INF is invalid.  I'm running XP with Windows Media Player 11. Any ideas?

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  • 3 more comments 
  • jflins Dec 21, 2007

    Discovered RCA doesn't give a rip about customer support on this
    device, both on the phone and on their website. Great. Will
    not buy anything from these &#@$ again!

  • lawanda Dec 21, 2007

    I can not download the CD

  • jeff Singer Feb 19, 2008

    its being a bitch

  • chaki0927 Aug 14, 2008

    don't download the cd software

  • Anonymous Apr 25, 2009

    The same error appears when i tried to install serial pcmcia into my laptop,

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6 Answers

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If the player is showing up in your Windows' Device Manager under "portable devices" with a yellow "!":

1.) Right-click the yellow "!" and choose "update driver".
2.) When given the option to connect to Windows Update, choose "no, not this time" and click next.
3.) Choose "Install from a specific location (advanced)" and click next.
4.) Choose "Don't search. I will choose the driver to install" and click next.
5.) Click the "Have Disk" button. Browse to C:\Windows\inf and choose the file marked "wpdmtp.inf"

I can't believe the generic players have such crappy support when so many people have this problem! I think the Windows file problem might be caused by "compressing old files" when you do a disk cleanup.

Posted on Jul 06, 2008

  • 3 more comments 
  • nana yaw boachie
    nana yaw boachie May 28, 2014

    "wpdmtp.inf" i made ALL files visible and still cant find it

  • EHSAN KHAN
    EHSAN KHAN Jul 14, 2014

    Thanks bro! Its works for me on windows xp Motorla droid razr hd

  • Brandon King
    Brandon King Jan 11, 2017

    Can't find it either

  • Brandon King
    Brandon King Jan 11, 2017

    Can't find it either

  • Brandon King
    Brandon King Jan 11, 2017

    Can't find it either

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Hi !
I've got a Samsung Galaxy S2 SGH i777. I've been trying to connect it to my laptop ( now xp sp3 ) for a few weeks now.
I've tried almost everything :
-updated sp2 to sp3
-unistall and reinstall drivers manually
-tried suggestions from android and xp forums : tried every connection mode, every usb port, code error 28 suggestions, .Net framework update , updated windows media player "mode", and some others ...
But no success.
Until yesterday morning when I just followed divadrummers 5 steps - and it worked for me, finally :).
Thanks a lot
P.S. - I've found that "inf" file in the Windows hidden system files.
Don't give up, keep trying. :)

Posted on May 13, 2012

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Installing this framework worked for me. After installing this, not only did it work again, but it now shows up as a portable device instead of just a removable disk. Bonus!
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Posted on Aug 12, 2008

  • 2 more comments 
  • Mayank 1711 Dec 02, 2010

    Thanks Dude, This is working awsome !!!

  • marii_icsd
    marii_icsd Sep 15, 2012

    thanks a lot!! i had the same problem..

  • thabull73 Jul 20, 2013

    Thanks alot my friend ,didnt belive it at first but it work ... thank you ...

  • Brian Dines
    Brian Dines Feb 05, 2014

    the wpdmtf.inf is not checked hidden in its properties yet I still cant see it in the browse menu on installer?

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To fix this problem --- go into hardware profiles and click on faulty device,then click update driver, untick removable media and tick serach this location. on the next window find -- c/windows/system32/drivers and click install, hopfully it will find the right driver and install the device

Posted on Feb 29, 2008

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When trying to install the disk it's stating that I need to have window XP 2000 service pack 3 or higher where do I get this from
or how do I download it?

Posted on Dec 21, 2007

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  • 2 Answers

Worked for me to! on XP SP3
C:\windows\inf folder is hidden folder.

Posted on Jan 29, 2014

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Service installation section in this INF is invalid


If the player is showing up in your Windows' Device Manager under "portable devices" with a yellow "!":

1.) Right-click the yellow "!" and choose "update driver".
2.) When given the option to connect to Windows Update, choose "no, not this time" and click next.
3.) Choose "Install from a specific location (advanced)" and click next.
4.) Choose "Don't search. I will choose the driver to install" and click next.
5.) Click the "Have Disk" button. Browse to C:\Windows\inf and choose the file marked "wpdmtp.inf"

I can't believe the generic players have such crappy support when so many people have this problem! I think the Windows file problem might be caused by "compressing old files" when you do a disk cleanup.

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MP3 Player Problem


Get the clean verison of the software from RCA's website

If that fails,
There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

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Help please


my rca opal want come on when i charge it

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