Popcorn machine will not turn on.

First, check the circuit breaker to make sure it has not tripped. If it has, reset it and see if the kettle heats up. If it does not, then you may need to check the wiring to make sure it is connected properly. If the wiring is connected properly, then you may need to replace the heating element.

It could be a bad switch, plug, thermostat or heating element. These items will need to be tested by a qualified electrician to determine which are faulty and causing the element not to heat up.

The heating element needs to be checked to see if it has power and if it has burned out. To do this, you need a meter that checks voltage and resistance. To test it, locate the connections to the heating element and with the machine unplugged test the heating coil with the meter set to measure resistance. It should not be infinite. IF it is then the coil is burned out.

If the switch is OK and you have. Power at the kettle plug and you are not getting any heat it's one of 3 things. Burned wire inside the kettle. this is common. Or it could be the thermostat is bad or the element itself is out?

There are no replacement parts for Nostalgia Electrics equipment.

Double check that the kettle is plugged in, that the switch has power. If inclined open kettle and inspect wire connections and continuity, beyond that the popper is not fixable.

Double check that the kettle is plugged into cabinet.
Does the Switch light up? if not it is the switch is bad.
If it does, than either it is the kettle lead wires, or themostat, or the heat element that is bad. In that order.

The instructions say make sure kettle motor is plugged in. Turn unit ON with switch on crown of machine. Allow unit to run for 3-5 minutes to heat up kettle. Turn unit off. Add 2 teaspoons of your favorite popcorn cooking oil to the kettle. Then add 1/4 cup of popcorn kernels to the kettle. Turn the unit on and close the door. When popping sound slows down turn the unit OFF. Flip the kettle over with the crank handle to empty the kettle. Repeat process until desired amount of popcorn has been popped.

Check the wires to the heating element inthe kettle.

look Just hard wire into place, use a Connector Block, or mounting junction strip. Simply terminate everything safely to this and bypass that plug, if possible, As long as it is done professionally and safe your good to go. Remember to draw it out, and remember the MOST important wire is the Earth.

I am also looking for replacement parts for my ccp-509, specifically the kettle plug connector (female)