Question about Microsoft Xbox 360 Hard Drive (20GB)

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XBOX not connecting to LG flatscreen -no visuals only sound

After speaking with customer service at XBOX, Time Warner ( cable provider) and LG, I am very disappointed
The XBOX live was working fine on Saturday, Sunday morning we decided to hook it up to a new LG30 HD flatscreen TV I purchased for my son. The X ox has one large connector cable that runs from the consule to the TV, the plug in side of the consule is one plug but it seprates into 6 cables group into two sets to plug into the back of the flatscreen.
the groups are the following colors blue green, red and then yellow red and white.
thanks
kristine
IO first plugged in the blue green red and then for audio the red and white. However this only produced sound no video at all. We were plaing all plugs along hte same line which reads COmponent. When taking the red and white audio out an pluggin them in above onthe AV IN audio red and white lines, we no longer had sound

One thing we were able todtermine. We tried hooking up another device to teh flatscreen, we succeeded in hooking up an old VCR using hte yellow cable ( Video) and the red and white cables ( AV IN red and white) we had btoh sound and video.

Posted by on

  • kristine_sch May 14, 2009

    I did the switch thing to HDTV , that switch is on the cable of the xbox consule whcih leads to the tv, any other suggestions why I am getting sound but not visuals?
    thanks

    k

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There is a switch on the cable where it plugs into the XBOX that says HDTV/TV please make sure that it is set to HDTV when using component connectors.

Posted on May 13, 2009

  • James Denham
    James Denham May 14, 2009

    I would try a new cable. There seems to be a no video issue going around with some XBOXes. I have unfortunately experienced that first hand.

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SOURCE: When connecting XBOX live to LG flatscreen there is no video only

There should be a switch on the cable that says HDTV/TV if you are using component connections, make sure that the switch is set to HDTV.

Posted on May 13, 2009

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