Question about Motorola Mobility RAZR V3

12 Answers

"White Screen of Death"

My phone just all of a sudden started having a inside screen of white and an external screen of being black, the phone wasn't dropped, they tried, at verizon, to reprogram the phone, it worked for 1 phone call and was back to being a white screen...can somebody tell me what to do?

Posted by on

  • 11 more comments 
  • Anonymous Jan 24, 2008

    Hello: Same problem with my phone, and 2 months ago my son had the same problem with his and his friend had the same problem also! Pulling the batery did not help... any other help?

  • Anonymous Apr 30, 2008

    /during a text message, it went white screen

  • prgibbs Jun 11, 2008

    had my razor one day and the screen went white. pulled the battery and it didnt fix the problem. the external screen has the M on it. even closing the phone, it will stay lit up.

  • ichi_blade Jul 23, 2008

    Hello! I had the same problem! Look at the pictures I pull out the battrry but it doesn't work. Please Help ->

  • Anonymous Sep 05, 2008

    I dropped the phone I got white screen, took the battery off didnt help. Read here that dropping it here may help. Dropped it again and I got TWO half screen. took the battery off again and it works fine. Just drop it on a hard floor and it works again. Mine is Samsung by Verizon.

  • Motoripmeoff Sep 05, 2008

    I bought my v3 razr two years ago. It sat all last year but I would turn it on from time to time to view pictures and store new numbers. So I got the service turned back on 2 weeks ago and ever since that day its done the white screen ****. At first I could open and close it and get it back for awhile. It progressively worsens and now it wont go away at all. I payed over 300 for that phone and im pissed! Do not buy or use motorola products, these things **** and they dont have the decency to do a recall and fix or stand behind their product that clearly is defective by the manufacturer after seeing the thousands of posts all over the internet about it. Garbage, I will not buy their products ever again unless they stand up and fix all these un green pieces that will find their way to the land fills due to this white screen.

  • KaisMom Oct 16, 2008

    I have a LG ENVY now, no more white screens!! It never started back workin, RAZRS will NEVER get bought by me again!! THX ALL!!

  • wrvollyball6 Oct 16, 2008

    my phone is so gay cuz the screen is all white or black all the time!

  • dewknology Nov 06, 2008

    Same as above and removing battery does not help

  • samaniego_61 Nov 06, 2008

    I had the same problem w. Us cellular and they took it in and got me a new one!

  • geoffderks Nov 10, 2008

    Same problem. There was no dropping of the phone. The first time it happened, I saw the time bar on the inside screen. To stop it, I took out the battery and put it back in. When turning it on again, it did the same thing. Even when charging the phone, it flashed the white screen. Argh! I've only had the phone for 10 months.

  • Anonymous Jan 13, 2009

    my phone was dropped.when i picked it up i opened it and the screen was white.the outside screen is completely normal though.i recieve calls and can call other people simply just cant see anything.

  • quadcody May 02, 2009

    i have done all tht and it still blows someone help



12 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

If you smash the phone with a hammer and then submerge it in a bucket of acid, the white screen will be gone

Posted on May 02, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had this problem for a month now, but I searched the internet for a solution just now and waaaala fixed.

I did the battery thing (Remove the battery and clean it with a soft cloth, no metal!!!!!!!!!)
This is a temporary fix in most cases, usually gave me 15 mins b4 death screen again.

Slamming it also worked, but im pretty sure that is not a good solution.

My phone was on when i tried this so..

to reboot your razor hold the *, #, and power key (red button) until it shuts off.
I wasnt sure if it worked so i did the same thing while it was off to turn it back on, it came up with the motorola boot screen which was 100% visible!

Now it works, but the ultimate solution to this problem is to not get this phone to begin with.

Posted on Nov 07, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Turn the phone off, fold it so that it is close. Gently tap it face down in your hand almost like a pack of ciggarettes. That might not fix the outter screen, but the larger internal display will work fine..

Posted on Nov 05, 2008

  • jrszelda Apr 01, 2011

    Thank you so much - this works!


  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

I did the reboot thing that was mentioned towards the top of the thread. Wether it worked or not i wont know (unless it never happens again), but it did seem to bring the phone back to its original screen, but the againso does taking out the battery enough times. (by the way , solution number 4 is great XP)

Posted on Apr 17, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I'm having the same problem the screen is white but i can faintly see the words on it and the outside cover screen in just a dark navy blue..i took out the battery and then put it back in and it worked for about 15 minutes but not it doesn't work again....everything else works but i can't see who is calling me or what the phone is on.(vibrate, vide and ring, vibe then....) please help

Posted on Nov 05, 2008

I recently had the white screen. I looked on here and seen someone suggestion to drop or slam you phone down. I thought to my self there is no way this would work. So I said "F*CK it" it not like it's going to get any worst. Sure enoght it worked. So thank you for the help.

Posted on Oct 02, 2008

I have the SAME problem...ugh...its been going on for 6 months annoying...somebody PLEASE HELP US!!!...or at least pray that we'll get better phones soon.

Posted on Jun 10, 2008

I figured out that when I slap the back of the phone a couple times, that my screen will come back up!! Verizon replaced my phone 3 times and I got tired of tryin 2 get my ringtones and stuff back and so when I hit it out of frustration, it worked!!

Posted on May 02, 2008

I had a problem with the external display, first the display looked distorted and eventually went to full black. I pulled the battery and it worked!!! Thanks so much for the tip!!!

Posted on May 02, 2008

Had the sam problem with my g/fs phone and i pulled the battery and for some reason it reset the phone,not sure if this is a fix or if i just got lucky.

Posted on Oct 15, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My phone will turn on and have a white screen, then a box will pop up and say "Searching Network.." it will stay that way for a while then it will find the network and get service but right away it shuts off. HELP! What can i do to fix it? I have taken out the battery, and put it back in numerous times, but i get the same reaction everytime.

Please help

Posted on Oct 16, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When i start using my laptop , suddenly white screen and forcible shutdown,.

It sounds like it's overheating, make sure the airways are clear of dust and listen for the sound of the fan inside, this could have failed..
if the processor overheats it automatically cuts out and what you describe is exactly that..
good luck !

Mar 30, 2017 | Computers & Internet

1 Answer

Verizon LGev3 white external screen

you got a white screen on your phone it means you screen cable is a loss so you have to go service center to resolve the problem

May 18, 2017 | LG Cell Phones

1 Answer

My compaq 6720s has the white screen of death i turn it on and can hear the windows loading - but just see a white screen

It seems that either your LCD screen is damaged,
or the data cable between the motherboard and the LCD is damaged,
or the video-card is malfunctioning.

Connect an external monitor to the VGA or DVI port on your laptop, to see if the usual "start-up" stuff can be displayed on that external screen. If so, then Windows *IS* starting "normally".

Take your laptop to a qualified technician, for proper trouble-shooting.

Jul 30, 2010 | Computers & Internet

1 Answer

Dropped on hardwood floor can still make and receive calls but external scrren pure white and internal black

Hi there

Your screen hit the wood badly that is why you have a black and white screen..

The solution to this problem is to fix a new screen for your phone .


Jul 03, 2010 | Cell Phones

3 Answers

White screen of death?


The white screen of death is a flex problem.

The flex of a phone is what connects the screen to the board of the phone. it is found in most flip and slide phones.

When you flip and slide these type of phones after a while the flex gets weak and that causes the white screen you see.

The only solution is to have your flex changed,that will definitely solve the problem..


Feb 19, 2010 | Motorola Mobility Rival A455 Cell Phone

1 Answer

Screen has turned white no display

my screen is not appearing it started last four moths after some few minutes the time comes and when any of the key pad is pushed sudden it will vanish and the screen turns white.

Jun 08, 2009 | Sony Ericsson K750

1 Answer

White screen

Blue and whit screens of death. these are hated as if it is the video card you will need it replaced. if it is the screen then replace it . to find out try it on an external monitor. if it is still white, you're laptop is toast! the internal graphics card is fryed and cannot be removed. either get it fixed or buy a new one.

do not attempt to fix it your self it will only be worse.

Apr 15, 2009 | Toshiba Computers & Internet

1 Answer

White Screen of Death?

Its you phone. you have to go to service center and ask to replace its fle or ribbon wire. 100% tested.. Thank you

Nov 13, 2008 | Samsung SCH-a870 Cellular Phone

2 Answers

Blinking screen-black and white

hi your sony got the white screen of death syndrom, you will need to flash it either with wotanserver or a professional repair shop. YOU WILL LOSE ALL YOUR INFO, but at least the phone will work after.

if you need a hand we can do it for you.

Jan 30, 2008 | Sony Ericsson W300 Cellular Phone

1 Answer

My Home Page Screen is White and My External Screen is Black

have the LCD replaced and the phone full service take it to a mobile service center close to you.

Sep 16, 2007 | Motorola Mobility RAZR V3

Not finding what you are looking for?
Motorola Mobility RAZR V3 Logo

2,928 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Cell Phones Experts

Virgil Wolter

Level 1 Expert

29 Answers


Level 3 Expert

1216 Answers

Rami Obeid

Level 1 Expert

16 Answers

Are you a Motorola Mobility Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides