Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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Ice dispenser in door clogged up or frozen

My ice maker works but when I try to get ice from the door dispenser all I get is a lot of noise like ice being stirred around and/or crushed but no ice comes out into the glass.  It seems the ice gets stuck or frozen in the door part of the dispenser.

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  • soccerfan Dec 12, 2007

    My dispenser works intermittently with partial cubes getting stuck in the metal fingers used to crush the cubes. We do not use the "crushed" option because of this but has not helped. We are constantly dislodging cubes. The problem started about six months ago (the unit is two years old). The auger and motor seem to work otherwise and are not bound up by anything but the trapped cube. Any ideas on what can be tried?

  • Anonymous Jun 29, 2008

    ice maker is frozen in the back and no ice is despensing



  • jose_larriu May 11, 2010

    for how long should i defrost the freezer

  • Anonymous Mar 30, 2014

    loud noise when using door ice dispenser

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  • 473 Answers

I see this a lot with people who mainly used crushed ice.  It will leave small pieces of ice behind and add up to a clogged situation.  If you mainly used crushed ice you will need to run full cubes thru every so often to keep the chute clear.  Another cause of this would be the flapper door on the dispenser doesn't close completely and warm air gets in and melts the ice in the bin so it clumps together and won't dispense.  In this case you may need to replace the solenoid that shuts the door and/or the door.  Let me know what you find.

Posted on Oct 15, 2007

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