Question about SanDisk Sansa e250 MP3 Player

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Cannot connect my Sansa e250R without getting an Application error

My Rhapsody account works fine and has been for over a year. Hoever, after this lastest "updrade", everytime I connect my Sansa e250R, I get the following error:

Rhapsody.exe - Application error: software exception (0xe06d7363) occured in the application at location 0x7c812a5b


Then the program shuts down with the player connected. :(


I called and chatted with technical service. I've renamed my DRM, reinstalled the entire program and I still have the error message. I'm running WindowsXP and the lastest versions of Rhapsody and Window Media player.

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Firmware upgrades are irreversible - sorry.

Posted on May 26, 2008


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1 Answer

No installation CD for Sansa e250R

You can download and install the drivers from this link---

Sansa drivers

Sansa rhapasody player

Please ask for further clarifications.

Please rate this solution as fixya if found useful.


Mar 03, 2009 | BoxWave Corporation SanDisk Sansa e250R...

1 Answer

Sansa e250r Media Player

So did you get your answer, or do you still need a solution. Stop confusing me =P

If you still need an answer, and I think I know what your saying, then without using rhapsody you can connect to your Sansa e250 VIA "My Computer" in the "Start Menu" and click and drag music onto your Sansa e250.

Hope that helps


Oct 12, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

Sansa e250R firmware

hey yeah i had the same problem with my sansa e250r. when mine does that i
1. turn it off
2. put the hold button on
3. hold down the rec. button
4. turn it back on
that will get you into recovery mode connect your data cable once you have hooked it up to your computer open my computer and you should see a 16mb drive there instead of your normal mp3.
once you see that open it up.
now go to scroll down and click on download firmware link
once you have downloaded that file unzip it and copy the file that is inside to the 16mb drive that you opened up in my computer.

once you have done all the above,,
1. take the hold button off
2. disconnect the data cable
3. wait for it to reboot.
if the above dosent work you might wanna take it to the dealer.
hopefully this works for you as well as it did me. good luck

Mar 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa e250

hey smart ones(sarcasm) why dont u just buy the Sansa e250v2

its pretty much the same thing, just without rhapsody, thats how me and my friends are, i bought the one with rhapsody features(Sansa e250R) so i can play the songs that i bought and get free music channels for it, where my friend on the other hand has the Sansa e250v2 without rhapsody, u can still use rhapsody but u cant get free music channels for it, or u could also download best buy music manager or rhapsody and set up a free 31-day account for it to stop saying that for a while, plus if u got ur Sansa e250R from Best Buy, they can replace it, or trade u the sansa that u have with the rhapsody-free one(without rhapsody)

Feb 01, 2008 | SanDisk Sansa e250 MP3 Player

5 Answers

Deleting music off of my sansa E250r!!HLP ME

If you originally used rhapsody (or began in Rhapsody mode) , you have to use rhapsody to remove the songs. If that doesn't work, you can manually open the music folder by enabling "hidden folders" under "tools" -> "folder options..." -> click the "view" tab -> scroll and check "show hidden files and folders". Then go to My Computer -> Sansa e250 -> "system" -> "music" -> then delete the songs. I don't know the effects of using this method, so use it at your own risk.

Btw, Real Player should do fine as well.

Dec 22, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Restoring factory Sandisk Sansa e250R settings...

you might want to try right clicking on your mp3 icon while in rhapsody and clicking format device...

Dec 08, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

4 GB micro sd and the Sandisk Sansa e250R...

If the 4gb micro SD is a high capacity SD (it will say micro SDHC on it) your player may not be able to read SDHC cards, my sansa can't because it's the 'older version' it will read 2gb and below micro SD cards though (it sucked when I found out because I had just bought a 6gb micro SDHC)

Nov 22, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

E250 mp3

The "please sync" error means you need to connect to Rhapsody and sign-in. It will update your licenses so you can play the music.

If thats not working, your account is expired, or Rhapsody needs to check your account.

Rhapsody Support (866)597-5505

Best of Luck.

Oct 14, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

New player, says I ran out of space

If you formatted it thru Windows Media Player, or Rhapsody, it didnt really format properly. Make sure the device is in Rhapsody Mode. Settings>Mode or USB Mode>Rhapsody. On your computer go to Disk Management. Right Click on My Computer and select Manage. On the next window select Disk Management, under Storage. On the right side at the top of the window you will see the device listed (i.e. Sansa e250r). Right click on the device and select format. Dont select any other options, just hit Start. Your device is now formatted properly. Best of Luck.

Sep 13, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Used memory i never used

With most MP3 players, some of the memory is used for system files and software. Just delete all the things you done use (i.e. pictures, playlists, Rhapsody Channels) and whatever space you have free is what you have to work with.

If you want more memory, I highly suggest a microSD card

Aug 12, 2007 | SanDisk Sansa e250 MP3 Player

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