Question about Sony VAIO PCG-TR3AP1 Notebook

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My sony vaio vgn-ar61 does not detect the motion eye camera, when i go into device manager then into scanners and cameras there is only a xerox scanner being detected i have no idea were this has come from ,i do have the correct drivers less than 1 year old . does not detect ant other device tried many times.sony are not very helpfull.

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Hi axal49,

I seem to understand your problem. I have a Sony VAIO laptop and I might know how.... do you have VAIO Recovery Center on your PC? If you do then go to recovery center and find Reinstall Programs or Drivers.

If not then click here:
http://esupport.sony.com/perl/select-system.pl

Posted on Aug 05, 2009

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If you don't see the cam in Control Panel it coulb be a malfunction of this device that you can not fix . I had exactly the same probleme with VGN-AR 71 S .

Posted on Jan 05, 2010

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Hi,

First, you need to try re-installing the Camera Driver and Applications to fix the issue.

Click this link to download the Camera Driver for the Computer.

Please download the file to a folder in the Computer. Then, please open the folder where the file is download and double click on it to begin the installation. Please follow the onscreen instructions to continue the installation process. After installing the Driver, please restart the Computer for the settings to take the effect.

If the issue still persists, please try re-installing the Camera Application in the Computer.

You can download the Camera Application from this link

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Please post a reply when you are done with the above steps,

Best of luck...!!

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1 Answer

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Have a look in device manager Press the Windows key (bottom left of the keyboard} and at the same time press the R key, now in the search box that appears - type devmgmt.msc
have a look under imaging systems click on the + sign and see if you have a Camera listed
Also on Sony they should have supplied an application for the camera maybe called ArcSoft WebCam Companion - see if you have that program folder - listed at all
  • If this solutions solves you problem, please do not forget to rate my solution.
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1.uninstall the arcsoft webcam companion camera software from programs and feature
2.uninstall the camera driver from device manager
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http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNNS190JS&upd_id=3834&os_id=34

hope it works! goodluck ü

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