Question about Epson Stylus RX500 All-In-One InkJet Printer
Make sure the scanner unit is unlocked. Slide the lock to the Unlock position (See image below)
If unit is in unlock position, you may need to try to encourage the scanner head to go further to the left by tipping the machine and jiggling it. Sounds very amateur, but sometimes it does the trick if the scanner lock has caught the scanner head and stops it moving. Also try repeatedly locking and unlocking the scanner whilst tipped on its end.
Posted on Oct 18, 2007
I too had this problem after my wife removed the ink cartridge to get it replaced. This is the fix! Thanks for the info!!
Posted on Nov 25, 2007
This worked great thanks!
Posted on Oct 31, 2007
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