Question about Sony Playstation 3 (PS3) Console

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PS3 will not play Blu-Ray movies or Video Games any longer

I was playing "Army of 2" two days ago and the game froze. I could not menu out using the controller, so I had to restart the PS3. Since then, my Blu-Ray will not play movies and no video games will work. When I try, the movie say "not recognized" and the game does not even load.

I do not believe it to be the HDD, I can still go online and play games that are downloaded to the HDD. I am pretty sure it has something to do with the BD laser or reader. Anyway to test it?

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I had the same prob. Did a game freeze on you and you turned off from the back of ps3? If so it probally fried the blue ray and only plays dvd's and ps2 discs. if in warranty call sony

Posted on May 14, 2009

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Posted on Jan 02, 2017

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My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 will play PS3 games sometimes. It quit


sounds like a dead Laser they are a dual laser will read DVDs n CDs but wont read Blueray movies or PS3 games Laser might need replacing

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1 Answer

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what is wrong is when you got the blue ray set up it was probly set up diff.if it is not reading games or movies then you eye is scrached.the eye if u dont know is what reads everything

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1 Answer

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uh tis happened t me too i dont know why but my brother is all pissed at me and my stupid sis.dang all we did was turn off he ps3 and then ihe games didnt work. im going to call sony like now. if i find the problem i will tell u, k bye!

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if you have a full hdtv then providing you set the playstation up in the settings menu to 1080p and use a hdmi cable then everything you play will be in hd (except ps1 and 2 games) but you can select to upscale these. all blu rays and ps3 games will be in full hd.

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Try a Blue Ray lense cleaner dont where to get

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sounds like the blu ray diode is burnt.
Send it to Sony for warranty replacement

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