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toby booker Posted on Dec 13, 2013

Lexmark 5000 won't print

I have reinstalled the drivers, but the printer just pulls paper. The print head goes back and forth, but nothing prints on the paper!

1 Answer

LeRoy Heasley

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  • Contributor 28 Answers
  • Posted on Dec 13, 2013
 LeRoy Heasley
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Joined: Dec 05, 2008
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Attempt cleaning with alchol swab on the cartridges then clean mode and try and print test page

5 Related Answers

Ajkill

Anand Kumar

  • 2035 Answers
  • Posted on Mar 24, 2008

SOURCE: Paper will not feed into printer

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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Anonymous

  • Posted on May 26, 2008

SOURCE: Lexmark Z45 printer won't print

I am the same user as the guest above, I just found a solution. I took mine apart. I found that (when looking at the unit from the front with the cover off with the gears on the left) the 3rd gear from the bottom left had a crack in it. It was the gear that turns the 4 large round rubber cylinders from underneath the paper. Anyway, I kept turning on/off until the crack was on top and then I dropped a drop of Super Glue (red cap version for use on Rubber/Plastic/etc.). I put a little pressure on it using 2 thin screwdrivers in the gear teath to compress it but in looking back I don't think that was necessary. I think the crack in the gear was causing mine to slip so just making it solid again helped enough to make one work like normal again. I'll see how long this holds up. Good Luck. Scott.

Anonymous

  • 1 Answer
  • Posted on Oct 26, 2008

SOURCE: lexmark X85 Printer

i tried cleaning the rollers off with lens-cloth & paint thinner & got TONS of ink off the rollers, still same problem thoough, but very slight improvement.

Ajkill

Anand Kumar

  • 2035 Answers
  • Posted on Jan 04, 2009

SOURCE: lexmark z2300 printer won't pull in paper

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Roop1980

Roopesh S

  • 228 Answers
  • Posted on Apr 12, 2009

SOURCE: Lexmark X2350 won't pull paper to print.

One common cause of paper feed issues is a build up of dust on the printer's rear paper feed roller. This roller consists of a plastic axle with one rubber roller on each side. This is located in the automatic sheet feeder and is referred to as the "Pick Roller." As dust builds up on the rubber rollers, they become less tacky and therefore unable to grab a single sheet of paper.
To prevent and/or cure this type of paper feed problem, these rubber rollers should be cleaned. Unplug the printer's power cord and remove the paper from the automatic sheet feeder. Locate the pick roller and clean the rubber wheels on the left and right with a cloth dampened with warm water (be sure there is no excess water on the cloth as it may drip into the machine). After these are free of any dust or ink build up, reload the paper and plug the power cord back in. The paper should then feed normally.

Next, try this printer self-test by following the steps given below:
1. Press the "Power" button to turn the printer power off.
2. Press and hold the "Copy" button.
3. Press the "Power" button one time and release it(keep holding the copy button).
4. Let go of the "Copy" button after the power LED flashes once.
5. The self-test will produce 1 page. The test is not continuous.
The self-test should print out a set of black and color bars.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

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Can no longer print

The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:
  1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
  2. Open the printer cover and remove both the cartridges.
  3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
  4. Close the printer cover.
  5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first.
  7. Close the printer cover and check the light status.
  8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
  9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
  10. Load some paper. Try to print a document again to verify that the problem is fixed.
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My printer, prints all but cyan. I did a self test it shows there is "CYAN" 1%used" which is strange because, nothing is printing w/blues in it. :-( i tried rebooting, I tried CLEAN Print...

Call Lexmark support, might be a bad print head.
You received a replacement What from Lexmark that was broken????
Reinstalling the drivers won't hurt anything, do it.
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A firmware update for your model addresses a number of issues including print quality issues. Please visit the Lexmark website to download and install the Lexmark S300 Series Firmware Update.
Should the problem persists, please contact Lexmark Technical Support Center for additional assistance. Thanks.
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Make sure that the plastic part is taken off the ink cartridges. They are usually sealed with an orange, yellow, or red plastic tape-like thing over the bottom part of the cartridges.

You may also want to run a "clean head" process on the printer. This can also help if there is no plastic thing covering the ink cartridge.
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Hello there
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
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Have you tried to clean the nozzles?
Did you print a test page after installing the new cartriddge?
Go there http://www.lexmark.com/publications/pdfs/z33/enuserlx.pdf
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Pull the tray out at the bottom of the printer. This is causing the printer to think it has a paper jam. It is simply the paper feed button.


Any other issues email me at [email protected]
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did you tried to set the properties to mono ?
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absolutely. that's a good idea, but unusual for what you're experiencing. The test page is generated locally, through memory on printer. The applications depend on the driver set, interpreting the print information.
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