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Tried to install new toner on my OKI 5800ldn today and it keeps saying it is empty. I have cleaned the connections, restarted, shook the cartridge and nothing is working. This printer is brand new..I am replacing the starter cartridge.

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Does that printer require you to insert a chip?
look in the toner box and see if there was a chip (or a card) that needs to be inserted into the printer.

Posted on May 13, 2009

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Kedves Mindnyájatok!
AZ alábbi hibaüzenet jelenik MEG AZ OKI C5600dn kijelz?jén Minden szín? tonernél. Sot MEG AZ eredeti sárga-NAL van.
Chip cserével lehet orvosolni SEM a problémát. Eddigi javaslat volt: 4 db toner éS alaplap csere. Ennyiért pia con színes nyomtatót is lehetne mar venni. Tudnak segíteni? Van Valami praktikus javaslat a hibám orvoslására?
További Szép estét kívánok!
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1 Answer

Put in second toner and machine is still saying toner empty


If you are using refilled cartridges those errors are common, Samsung has an eeprom on the cartridge keeping track of usage and you need a new chip from the refillers. If you are using OEM cartridges you need to clean the contacts inside the machine that the cartridge connects to and wipe the contacts on the cartridge before installing, Otherwise a shop repair for the CRUM circuits.

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Is it a OEM cartridge, which means that its made but the manufacturer of the printer. If it is a refurbished cartridge then it will probably not be "recognized" by the printer and subsequently tell you its low on ink.

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