Question about AT&T BlackBerry Curve 8310 Cell Phone - Red

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Cannot scroll up with my Blackberry Curve 8310 trackball

I have a blackberry curve 8310.Can someone help me or maybe could have a solution with this matter.I cannot scroll up with my track ball .I can scroll down and right and left but not up at all.Is there another way we can use the scrolling instead of the trackball.

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  • Anonymous May 25, 2009

    how do you remove the trackball?

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  • 173 Answers

It is a very common problem. You just need a new trackball. Should be about $25. If you want to make it work temporary, then just removed it and clean the trackball and the phone part under it (on the phone itself) with 99% alcohol. It might work for a while again

Posted on May 13, 2009

  • Robert May 23, 2009

    Sorry that I couldn't get in a plane to come to you and install a new trackball!!!

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Posted on Jan 02, 2017

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1 Answer

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Some games or apps are not well optimized for the 8310, try using a combination of keys with the Alt key at the bottom right (Alt +Q or Alt+P) or simply the trackball. If this does not work I suggest you delete the app or game to free the internal memory.

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Maybe you mean the blackberry trackball wont scroll in certain directions? Then you should read the tricks at  http://www.unique-stuff.co.cc/fixing_sticky_blackberry_trackball.html

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To reset the device back to default settings, and remove all previous data:

1. Go to the main applications view.
2. Choose Options (it's the little crescent wrench icon) and select it.
3. Scroll down to Security Options and click the trackball.
4. Highlight General Settings and click the trackball.
5. Now just click the menu button and select Wipe Handheld.

6. Click Continue, and enter BlackBerry when prompted.

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How to clean up trackball for curve, cause it won't scroll down....only to the left and right...thx


everyone has the same problem with blackberry trackball. i wonder why the rim installed such a hardware in their phone. it makes a lot of trouble.

to fix it simply use a straw, no need ro replace or disassemble the blackberry, read more from the source http://www.unique-stuff.co.cc/fixing_sticky_blackberry_trackball.html

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I cannot click using my trackball (AT&T Blackberry Curve 8310).I can scroll up and down but when i go to click on any applications, a menu comes up just as if the menu button to the left of the...


Trackball doesn't work if you have not selected the sensitivity. To select the sensitivity, kindly follow the steps: 1. Select menu. 2. Select option. 3. Select screen/key board. 4. Scroll down to find horizontal and verticle 5. Select horizontal-100 and verticle-100.

Oct 19, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

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Want to remove contacts on a blackberry 8310 i have purchased how do i reset


To reset the device back to deafult settings, and remove all previous data:

1. Go to the main applications view.
2. Choose Options (it's the little crescent wrench icon) and select it.
3. Scroll down to Security Options and click the trackball.
4. Highlight General Settings and click the trackball.
5. Now just click the menu button and select Wipe Handheld.

6. Click Continue, and enter BlackBerry when prompted.

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is there a way to navigate thru options with no trackball

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I had a similar problem, and the only solution is to change the trackball which cost between $5 & $10 dollars on e-bay. An easy and cheap fix, it comes with the tool to replace the assembly. A kid can do the job

May 11, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

T-Mobile Blackberry Curve


Good evening!
Replacement trackballs are inexpensive and can be found on Amazon.com for low prices from $2-10.
Replacing the trackball is very simple, many instructions and guides (even videos) can be found online.
If you cannot replace the trackball, then you may not have any luck in gaining more access to your phone.
Hope this helps!

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5 Answers

I need help gettin my blackberry curve 8310 unlocked


unlock your Blackberry eaisly with Blackberry Imei Unlock code. first call your service provider ask your Blackberry Mep Code. But it takes time to give your Mep Code. or other option is go online. there are thousand of sites available to provide Blackberry curve 8310 Unlock Code. Buy your unlock code from third party.

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