Question about Dell 1720dn Laser Printer

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Replaced drum on Dell 1720dn printer. Where is

Replaced drum on Dell 1720dn printer. Where is the drum counter on the machine. Also, the replace drum light still flashes after replacement. Why?

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This should fix the drum light being on that 1720

Turn off the power using the switch on the back of the printer. Open the front door of the printer. Hold Continue button down, power on the printer, and continue to holding Continue down until the LEDs begin to flash. When the LEDs start to flash, release Continue button. The LEDs will continue flashing until only Error LED will be lit. Close the front door. Continue, Ready/Data, Toner Low and Load Paper LEDs should be lit. Wait till the printer completes the POST process. POST is complete when fan noise and rollers stops. After POST wait for 5 seconds Press Cancel button 4 times slowly until the Toner Low LED is lit. This is the procedure resetting the counter. Press and hold Continue until all LEDs begin to cycle in sequence, then release Continue. Now only the Toner Low LED will be lit. Cycle the power of the printer: Remove the power cable - Wait for 5 seconds - Plug the power cable back to the printer - Power the Printer on.

Posted on Jun 03, 2009

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1 Answer

Replaced drum but light continues to blink


To reset the photoconductor drum counter, press and hold the Cancel button on the printer until all lights flash in sequence. You can clear the Replace photoconductor message only when the imaging drum has been replaced. For more information on how to replace the drum, see the User's Guide.:

http://support.dell.com/support/edocs/systems/prn1720/


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

Thanks, Joe

Nov 11, 2010 | Dell 1720dn Laser Printer

1 Answer

Printer indicates toner and error light have replaced imaging drum and toner still lite


if the imaging drum has been replaced already, you may have to reset the counter for it. To reset its counter, press and hold the CANCEL button cancel_button_0.jpg until all lights flash in sequence, after that, you may need to turn off and turn on the printer and test it again..

Aug 25, 2010 | Dell 1720dn Laser Printer

1 Answer

Will not print the error light and the drum light flash. Replaced drum but still will not print and error light and the drum lights still flash.


The drum counter will have to be reset, Use the following steps.

1. Open the front door.
2. Press and hold the cancel button (x button) until all the lights flash in in order.
3. Then close the front cover.

This will reset the drum counter so that you can continue to print.

Jun 23, 2010 | Dell 1720dn Laser Printer

1 Answer

I replaced the Imaging Durm,but the light is still flashing w/ the error light. It's a Dell 1720dn Service Tag 25MS7D1


Did you reset the counter?
After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button cancel_button_0.jpg until all lights flash in sequence.

I hope this helps.

Cindy Wells

May 20, 2010 | Dell 1720dn Laser Printer

1 Answer

WE HAD A MESSAGE SAYING THAT THE DRUM WAS GOING BAD IN THE PRINTER. WE REPLACED IT AND IT STILL SAYS THAT THE DRUM IS BAD?? WHAT DO WE NEED TO DO


you have to manually reset the drum counter for you particular printer. the instructions are in you owners manual.

Nov 05, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell 1720 laserjet printer


After you have replaced the imaging drum press and hold the cancel button until all lights flash in sequence.

Any questions leave a comment

Oct 05, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell 1720 flashinf replace drum- error.


I believe this message is occur because the laser printer drum needs to be replaced, not the toner cartridge.

These are two different things. The part is a DELL 310-8710 Drum Unit. Just google DELL 1720N drum and you should be able to find one.

May 29, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell Printer 1720dn - Unable to reset drum counter..


"Press & hold the cancel button untill all lights start flashing in a sequence and then i release the button and close the front cover." "DO NOT release the button, but continue to hold down it while you close the front cover.

Printer offline: Right click on your printer in the "Printers and Faxes" folder and "UN Check" use printer off line,

May 11, 2009 | Dell 1720dn Laser Printer

3 Answers

Dell 1720 flashinf replace drum- error.


The second link was the helpful information. Also, to cut through all of that --

If you need to reset the counter:

1. Remove drum kit with toner

2. Make sure all print jobs are flushed otherwise whatever has been sent and not printed will come spewing out.

3. Hold down CANCEL Button until all lights flash through.

4. Slide the drum kit and toner properly into the Printer.

done.

Mar 03, 2009 | Dell 1720dn Laser Printer

3 Answers

Dell 1720dn Error and Toner light on


After replacing the drum unit you have to tell the printer that you've done it(it's not smart enough to figure it out itself). Have the front door open and press and hold the Cancel button on the printer until all lights flash in sequence then let go. Then close door and try.

Apr 09, 2008 | Dell 1720dn Laser Printer

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