Question about Brother MFC 420CN All-In-One InkJet Printer

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Getting error 1628

I have a brother printer mfn420cn. I get an error code of 1628. Please help me to solve this issue. thank you.

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Posted on May 13, 2009

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Here is Brother's document on how to fix it:
http://welcome.solutions.brother.com/BSC/public/eu/eu_ot/en/faq/faq/000000/000500/000065/faq000565_000.html?reg=eu&c=eu_ot&lang=en&prod=fax1840c_all

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I have a Brother MFC-9840 that comes up with Print Unable 21. I have cleaned as set out in maintenance to no avail. Please help. Thank-you


The MFC-9840 manual says that this code is reporting a mechanical error.
Try to reset your machine in maintenance mode:
menu * 2 8 6 4 (within 2 seconds)
91 and then 99 to exit service mode.

User manual:
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_9840CDW_EN_2378.PDF


Brother's suggestion:

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Good luck.....

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I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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From Brother's website:
Print Unable ##:
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Your information on clearing memory, the ink cleaning codes and taping the cartridge from over cleaning was good. Thanks for the help!

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