Question about Microsoft Office Professional 2007 Full Version for PC

2 Answers

Outlook 2007 slow on closing and crashes on open

Hi there, since I upgraded to Outlook 2007 it does not close fast and sometimes I force the shutdown of the machine causing the outlook to crash and then have to be repaired. Is there any way around this? Can I close the outlook faster or make the repair process a bit faster?

It is very annoying waiting half an hour for it to close and then 1 hour to open(after I force close it).

Please help this thing is driving me crazy!


Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Outlook 2007 slow on closing and crashes on open


In XP here: 'C:\Program Files\Common Files\System\MSMAPI\1033'
In Vista here: C:\Program Files\Microsoft Office\Office12

Close Outlook and run SCANPST.EXE

Restart machine

Open Outlook (you may have to wait for it to sync folder)

click on Tools \ Options
click on the Other tab and click the AutoArchive button.

Set archiving for your personal folder, the shorter the time, the better outlook will run. (I used 8 weeks, as I have outlook 2003 on XP with no issues, all mail is there if needed later)

click the button "Apply these settings to all folders now"

Shutdown Outlook 2007

Now Compact the PST File
Control Panel > Mail > Click Data Files. Then double-click “Personal Folders” and choose “Compact now”

When done, Restart machine and open Outlook 2007.

Worked wonders for me on Vista w/ 1gb ram

Posted on Sep 21, 2008

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers
Re: Outlook 2007 slow on closing and crashes on open

Your computer might be using caching. Can you tell me how much RAM you have on your computer? If you have 2GB of RAM i would recommend disabling the caching. This slows down the system quiet a bit (since it uses miliseconds instead of nanoseconds). Your computer is as fast as the slowest component.  I would also suggest defragging the drive.

Posted on Oct 16, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

How to restore Outlook .pst files from a back-up drive?

Use Outlook Backup Toolbox is an all-in-one tool for backing up your Microsoft Outlook data and restoring them when necessary.
For more:

Oct 29, 2015 | Microsoft Office Outlook 2007: Windows

2 Answers

Microsoft Outlook 2007 problems

Outlook Password Unlocker 4.0 is helpful,
Outlook password recovery software designed to
recover forgotten passwords for emails in Microsoft Outlook.
Your Outlook password will be displayed in a minute no matter how long and complicated it is.
Besides, the compact interface makes it easy to use.

May 13, 2010 | Microsoft Office Outlook 2007: Windows

2 Answers

Outlook 2007 emails send/ receive problem

Try Tools - Account Settings - View - click on change where is your account and try to activate chached mode.

First of all be sure that you have all service packs installed.

Mar 02, 2010 | Microsoft Office Professional 2007 Full...

1 Answer

Upon opening my Outlook "Personal Folders" I receive an error message indicating that I improperly closed the files at last session. What is the proper procedure for closing the folders? Thanks.Bill C.

This kind of message usually occurs when the computer crashes, or Outlook otherwise closes without completing the housekeeping it normally does when you close the program. If you are working on a laptop and it didn't recover from hibernating properly that might cause this kind of problem,

If you click File, then Exit to close Outlook in the future that should minimize or eliminate the problem.

Jan 31, 2010 | Microsoft Office Outlook 2007: Windows

3 Answers

Outlook 2007 upgrade freezes on startup

You say that you have upgraded to Outlook 2007 from Outlook 2003; were you using any personal folders (.pst) in Outlook 2003?

If the asnwer is yes; then were these personal folders created in Outlook 2003 or some earlier version of Outlook? In any case, if the older type personal folders are large in size, these can cause Outlook 2007 to stop responding or freezing.

Close Outlook 2007; right click on the Outlook icon showing in the startup programs bar and choose properties; choose 'Show Profiles'; choose copy profile and then choose this new profile in the 'Always use this profile' option.

Outlook 2007 should now work fine.

May 26, 2009 | Microsoft Office Outlook 2007: Windows

4 Answers

Lost word modified doc opened from outlook attachment

If you still have this problem and are using Microsoft Office 2007, run registry editor (regedit.exe) and scroll to the following location:


Copy the contents of the "OutlookSecureTempFolder" key and paste it in the Windows Explorer to open the OutlookSecureTempFolder. Your file will most probably be here. This location can not be browsed to and can only be found from the registry as it is different for all users. e.g. for myself it is as follows:

D:\Users\keekus\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\R34DKK8O\

Mar 25, 2009 | Microsoft Office Outlook 2007: Windows

1 Answer

Personal Data File did not close properly

Hope this solves it for you! Here's the official word from Microsoft:
If you receive one or more of these error messages, you may experience performance issues until Outlook finishes the reconciliation process for the .ost file or for the .pst file. The following gear icon is displayed in the status bar while Outlook checks the data file in the background: Collapse this imageExpand this imageol2007gearicon.jpg When this icon disappears, the .pst file or the .ost file is reconciled. If you exit Outlook while the gear icon is present, reconciliation must restart the next time that you run Outlook. We recommend that you leave Outlook running until the gear icon disappears before you exit Outlook.

An incorrectly shut down .ost file or .pst file may occur for one of the following reasons:
  • Antivirus scanning of the file
  • Forced Microsoft Windows shutdown before the Outlook.exe process shuts down completely
  • Outlook add-ins
If you see this issue frequently, and you have to exit Outlook shortly before you shut down your computer, it may be better to shut down Windows while Outlook is still running. We recommend that you do this instead of exiting Outlook and then shutting down Windows shortly after that.

Dec 26, 2008 | Microsoft Office Outlook 2007: Windows

1 Answer

Microsoft Outlook 2007

try opening task manager to see if outlook or msword (email editor) is really closed. chances are, it has hung. i had the same problem and somehow, i had to educate my computer to close outlook properly. :)

Oct 23, 2008 | Microsoft Office Professional 2007 Full...

Not finding what you are looking for?
Microsoft Office Professional 2007 Full Version for PC Logo

2,401 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Business & Productivity Software Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

18259 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Are you a Microsoft Business and Productivity Software Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides