I have just been given this machine , to receive my next days work. It receives the faxes, but we are not able to answer our other phones in the house. I have tried all the alternatives given in the manual all to no avail. The machine is connected via filters which we have for our broadband connection. Can you help, thank you.
Yours faithfully, Mr J W Thomas. e-mail address------ email@example.com
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Step by step information at the link below. Brother Fax T96 The F/T
Mode is used to allow the fax machine and the telephones to share the
same telephone line. When a call comes in, the fax machine and all
extension telephones on that line will ring according to the number of
rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call
and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the
telephone line. If someone is sending a fax automatically , the sending
fax machine will transmit a fax tone (a series of beeps every 3
If your fax machine hears these tones, it will receive the fax.
If the fax machine does not hear any fax tones, it assumes it is a
telephone (voice) call and will begin ringing the F/T ring tones (double
ring) for the length of time you selected for the F/T Ring Time. These
tones will only ring on the fax machine's handset (extension or external
phones will not ring). At the end of the F/T ring time the fax machine
will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
If you answer the call before the fax machine(during the ring delay
period) and determine it is a fax, you can transfer the fax to the fax
machine for receiving.
If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91
for New Zealand (remote activation code) on the telephone keypad, wait
to hear the fax machine turn on (chirping sounds) and then hang up.
If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the FaxStart or Start/Copy key on the control panel of the fax machine and then hang up the handset.
If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.
If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.
Make sure that the telephone line from the wall is plugged into "LINE" and not "PHONE" on the fax machine. You might also call the fax number from a different phone to see if you can hear the fax tones.
Ensure that the new telephone is plug correctly into the fax machine the. Phone line belong in the "line" socket. Telephone/answering machine belong in the phone socket. Does the telephoe answering machine work ok without the fax. does fax work with out answering machine
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the next instructions to change the reception mode : 1. Press the [F2] key. “ this key is
located on the left side of the Control Panel next to the key  from the
left side and next to the [Memory Trans.] key from the rigt side ” 2. Press the left arrow key to
select the reception mode “ this key is located under the Display of the Control Panel” 3. Press the [OK] key when on the display is displayed the mode
you want. note:as you sad you want the machine to reaceive
faxes when you are out of the office, so the reception mode [Auto Select] is
the most compaible mode for you. The machine can treat incoming fax messages and telephone calls in
three ways. 1.Manual
Receive - Use this mode if your line is
shared by a
fax machine and a telephone but you wish to answer all calls yourself and decide whether they are fax documents or telephone calls. You must manually press the [Start] key to receive a
fax. The machine will ring continuously until you answer the call, so you have to be near the machine at all times. The Manual Receive indicator is lit when the machine is in this mode. 2.
Auto Receive - Use this mode if you have a dedicated fax line. The machine assumes all calls are fax documents. It will ring once to alert you of an incoming call, and then starts receiving. 3.
Auto Select - In this mode, the machine rings a number of times. You can answer the call while the machine is ringing. If you do not answer the call, the machine automatically changes to receive fax messages.
Try changing the receive mode from automatic to FAX ONLY and set the number of fax rings higher. You should be able to receive phone calls and if you are not answering your phone it will automatically receive a fax.
Yes. try bypassing the router by plugging your phone directly into the phone jack, and have someone send you a test fax.
What happens it even now days, the majority of fax machines still use analogue phone lines, and the digital signal will mess them up, mostly because the digital lines have less power and current, and do not signal the recieve mode to switch on.
Very common occurance. Glad you mentioned the router or I would have sent you down a long winding path LOL.
You are suffering a low signal issue.
The reason you can call out is that you are manually activating the phone or fax when you remove the receiver. When you receive, it taked the proper signal strength to activate the fax modem.
First only plug the line in the LINE socket otherwise it wont receive.
Manual receive will probably be the best as conflict may occur with the answering machine and the fax. You will either not receive faxes or messages. Its a bit of a pain as you will have to be home to receive faxes. eg pick up the handset and press start.
Its the easiest. Unless you want to fiddle with both machines settings to use the fax/telephone mode.
The machine is probably set to "manual receive." Check the receive mode. In "Manual" mode the machine will ring until the start" button is pressed. Fax mode will allow the machine to receive faxes as will the "Auto" mode which will allow both faxes and telephone calls automatically.
Press the 'RECEIVE MODE' button on the right side of the control panel, its next to the large 'FAX START' button. Here are your options :
Select Receive Mode MANUAL —You must answer all calls yourself. If you hear fax tones, press Fax Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring , page 8-1.) FAX ONLY —The fax machine automatically answers every call as a fax call. You cannot receive a voice call, but you can dial out and make a voice call. FAX/TEL —The fax machine automatically answers every call. If the call is a fax, it prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring), different from the phone company ringing, to alert you to pick up the call. If you select this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the following pages). If you have extension phones on the same line as the fax machine, set Ring Delay to 4. (See For FAX/TEL Mode Only , page 5-5.) TAD:ANSWER MACH. —This is the only setting in which you can use an external answering machine. Your telephone answering device is connected to your fax machine, and answers every call. Once the TAD answers, the fax machine listens for fax tones. If it detects fax tones, it prints the fax. The TAD setting works only with an external telephone answering device (TAD); it does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time do not work in this setting.