Question about Brother MFC-3340CN All-In-One InkJet Printer

Open Question

No dial tone on Brother MFC-3360C Phone/Copier,Fax/Scanner unless it is powered "On"

The only time I get a dial tone is when the power is "On".  

If I unplug & then plug the phone line into the 3360C I get a dial tone when the machine is "Off", but only for a minute.  Then I have no dial tone.

I've tried setting the "On/Off" setting per the "User's Guide" on page 17, but the thing STILL won't give me a dial tone unless it is "On".

I have moved the unit around the house to different phone jacks & STILL have the same problem.

Is this a defective unit?  Thanks.

Posted by on

  • Anonymous Jan 03, 2008

    Hi, Just installed HP Photosmart C7280 All-in-one and everything works fine, except the fax. As I run the fax setup it produces an error (not finding a dial tone). There is a dial tone since there is a working phone on that socket.Is there something wrong with my unit??or is it something else?

    Thanks
    M

×

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 186 Answers

SOURCE: I cannot send nor receive faxes.

Make sure the phone cord from the wall is plugged into the port marked"line" and not "phone".

Posted on Jul 10, 2007

Ad
  • 1 Answer

SOURCE: Error 41

code 41

Posted on Jan 30, 2008

Mix-it-up
  • 832 Answers

SOURCE: Brother USB Cable

where ever you can buy some pc stuff!aa75c8b.jpgdb9a503.jpg

Posted on Apr 04, 2008

SOURCE: Brother MFC-3360C cyan ink cartridge replace ment

big hammer

Posted on Jul 15, 2008

Hamedo
  • 57 Answers

SOURCE: my brother mfc-3360c printer is

Hi there
check the black ink
thanks
Hamedo

Posted on Nov 26, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi my canon fax-JX500 displays 'line in use' and has no dial tone. Can you please tell me how to fix the problem?


Unplug your fax from the phone line. Plug in a phone. Dial tone? Yes? then either fax is bad or the phone wire is bad.

No dial tone? Phone line dead.

Aug 30, 2015 | Canon Office Equipment & Supplies

2 Answers

Fax problem


I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

1 Answer

Where do i look to see why machine isn't calling out to verify card


first check the phone line it self. take all phone lines out of the credit card machine, and unplug the power to machine. now take a telephone with a phone line attached and plug that into wall as if you were making a call on that phone. check for dial tone. if you have a dial tone, make a call. do you require a 8 or 9 to dial out? you terminal may not recognize that.
also if you do have dial tone do you use digital or analog phone lines? you need analog for terminals. if you have a fax line you can connect the terminal to fax via phone line. if this does not work contact phone co and ask what type of lines you have, you can also connect most terminals via Ethernet.

Jun 08, 2014 | VeriFone Omni 3730 Aka Vx510 Credit Card...

1 Answer

Why no dialing tone on fax machine?


Unplug the phone calde from the fax machine and plug it in to phone. Do dial tone, is the other end connected to the outlet in the wall? Do you have a phone line to use as a fax line?

May 19, 2014 | United Stationers Samsung Scx4521fg...

1 Answer

No dial tone


  • First, try to check every telephone line is properly plugged into its phone jack. If you have a problem with just one phone, plug a different phone into that jack. If the second phone works, the problem lies in the first phone.
  • Then unplug each phone and answering machine in your house, one at a time. Wait 30 seconds after unplugging the first device. Pick up another phone to see if there's a dial tone -- if there is, then the first phone may be faulty. If not, continue unplugging phones in the same way and check for dial tone. If you find a phone that doesn't work, plug all your other phones back in and see if they work properly. The faulty phone should be replaced.
  • or disconnect the plug from the test jack inside the exterior box. This disconnects your inside wiring from phone company's line. If you have more than one line, select the test jack for the line that is causing the problem. Plug your phone into the jack; this plugs you directly into the phone company's line. If you have a cable modem, plug the phone directly into the jack on the modem.
  • Then pick up the phone receiver to see if there's a dial tone. If there's no dial tone, the problem is with your outside wiring. If there is a dial tone, the trouble is caused by your inside wiring, equipment or jacks.
  • Hope it will help you. Thanks for using FixYa.
  • Oct 19, 2011 | Lands Phones

    1 Answer

    L7780 cannot get dial tone on 2-line outlet. Are there any work arounds to this problem?


    There is a problem either with the Line Interface Unit (LIU, also known as the fax/phone line connector) or the fax hardware, because the unit is having problems sending or receiving faxes. The unit may hang on "Initializing." This document explains how to troubleshoot the LIU and fax hardware. SOLUTION: Please perform the following: Front panel hangs on "Initializing"
    1. Pull the power cord connector from the back of the base unit to recover from the error.
    2. Unplug the LIU from the back of the ADF. It is located on the left side (facing it), and is where you plug in the telephone lines.
    3. Plug the power cord back in, power it up, and see if it hangs without the LIU inserted.
    4. If it does not hang without the LIU inserted, power the unit down, plug the LIU back in, and power it back up. If it hangs, the LIU is faulty.
    5. If it does hang without the LIU attached, unplug the ADF from the base and see if it hangs. If it does, the base is faulty.
    Testing the LIU The primary test for the LIU is whether or not you get a dial tone. Sometimes, you need to re-seat the phone line several times to get a good connection. If after trying the things below, there is still no dial tone, or initialization hangs, the LIU may need to be replaced.
    1. Verify that the phone line is connected directly from the wall jack to the plug in the LIU that says "To Wall Jack."
    2. Verify that the LIU is plugged securely into the product. If it is not, there will be a message at power-up saying the LIU is not connected. If it is, the date and time will display.
    3. If the LIU was re-seated, cycle the power on the unit. The unit should display the date and time.
    4. Unplug all other accessories, like a telephone answering machine or modem. If the LIU appears to work fine after unplugging them, these accessories may be interfering.
    5. Place a document in the Automatic Document Feeder (ADF). The display will flash "Document Loaded."
    6. Press Start Fax to verify there is a dial tone. If so, try sending a fax.
    7. If there is not a dial tone, unplug the product from the wall jack, and plug in a regular telephone to verify there is a dial tone at the wall jack.
    8. If there is no dial tone on the telephone, the wall jack or phone line may be faulty

    Oct 26, 2010 | HP Officejet Pro L7780 All-In-One InkJet...

    1 Answer

    Phone won't transfer to next free line when a second call comes


    If you are not getting a dial tone then something is holding the line off hook. Disconnect any other device you have on your lines and check to see if you get your dial tone back. If you still have no dial tone unplug each phone and check again. You may have to disconnect everything for a minute or two so the phone company will reset its equipment. Plug in your phones one at a time and check your dial tone every time you add something new.

    If you add something and you loose your dial tone immediately you may have a crossed connection in the wall socket, any splitters or in the phone plug. Check to make sure all of the wires in those sockets are straight before you plug in your phone wire.

    If you add your CC machine and everything is good but it fails after you run a transaction you will have to contact the supplier of your CC machine. It is not hanging up the line.

    Mar 22, 2010 | Panasonic KX-T7730 Corded Phone

    1 Answer

    I have a brother MFC-7430 all-in-one - Fax won't work


    Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.
    Have a nice day and do not forget to rate please...!
    Hope this helps. Please rate my response.
    Thanks.


    Mar 15, 2010 | Brother MFC 7420 All-In-One Laser Printer

    1 Answer

    No dail tone --but phone line is connected


    Hello.

    If the dial tone is not heard check the volume. It may have accidentally been muted or turned down.

    Is the phone line plugged into a surge protector? The surge protector may have stopped working or blown a surge, a sudden burst of electricity, which may have caused the dial tone in your cordless phone to go. Unplug the phone line from the surge protector then plug it back in and see if you get a dial tone? It could be that the phone line plugged into the surge was loose.

    Try a different phone plug, outlet.

    If the other phones on that line work OK, disconnect all the phones connected to the line, leave them all disconnected for 3 minutes, and then connect one at a time.

    If still a problem and the other phones on that line work OK, give this a try:

    Unplug the battery in the handset, unplug the phone line from the base and unplug the electricity from the base. Leave everything unplugged for an hour or two. That way you can get more of an idea of whether your phone will work. After an hour or two, plug in everything.

    Hope this helps.

    Jan 04, 2010 | Uniden 2.4 GHz Expandable Phone System...

    Not finding what you are looking for?
    Brother MFC-3340CN All-In-One InkJet Printer Logo

    Related Topics:

    69 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Brother Office Equipment & Supplies Experts

    James Cagle
    James Cagle

    Level 2 Expert

    480 Answers

    ctnozil

    Level 2 Expert

    270 Answers

    Victorman
    Victorman

    Level 3 Expert

    846 Answers

    Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...