Question about Brother MFC-3340CN All-In-One InkJet Printer

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No dial tone on Brother MFC-3360C Phone/Copier,Fax/Scanner unless it is powered "On"

The only time I get a dial tone is when the power is "On".  

If I unplug & then plug the phone line into the 3360C I get a dial tone when the machine is "Off", but only for a minute.  Then I have no dial tone.

I've tried setting the "On/Off" setting per the "User's Guide" on page 17, but the thing STILL won't give me a dial tone unless it is "On".

I have moved the unit around the house to different phone jacks & STILL have the same problem.

Is this a defective unit?  Thanks.

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  • Anonymous Jan 03, 2008

    Hi, Just installed HP Photosmart C7280 All-in-one and everything works fine, except the fax. As I run the fax setup it produces an error (not finding a dial tone). There is a dial tone since there is a working phone on that socket.Is there something wrong with my unit??or is it something else?

    Thanks
    M

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