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Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility. Have a nice day and do not forget to rate please...! Hope this helps. Please rate my response. Thanks.
I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone?
When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work.
If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP.
If you can verify that, we can go from there.
Plug a phone into the jack and see ifyou have dial tone. if you do then check to see if yo have dial tone when you select hook on the printer. If you do have dial tone then make sure you are pluged in the back in phone not ext. if that is not it then make sure you unit is on fax only.
Power off the printer.press menu and power on .do'nt release menu button until maintenance appear and flashes fax, scan and copy . type 10 . then next type 49. you will see 00000000.just change last 0 to 1. 00000001. press 99 to exit. you will find the printer only prints B/W only.
First disconnect the fax from the phone line. take regualar phone and plug into the wall outlet. dial thefax number. and listen for the the fax tone.
if the line is good. connected the fax and do the follwoing:
Manual Fax mode:
Press the fax icon (should turn green)
Load the document on the scanner glass.
Dial the fax number
press Mono Start.
Try turning off ECM (error correction mode or overseas mode). Try calling the fax # from a regular phone line - If you hear the fax shrill tones you know you've got the right #) I it does not go through, you should get an error code #. let me know what it is