Question about SanDisk Sansa E280 MP3 Player

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Sansa problem being blacked screen please help

Hello my dad just gave me a sansa 8gig yesterday and it was working fine but then today i tried puting music through the usb and i added some music to my sansa and one of the music was working fine and so were the rest but then i added the last music and my sansa's screen was black out and it froze.Can you please help me? I also didnt use the cd because my dad lost it. Please Please help me I just got it for 1 day. Thanks =l

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Re: Sansa problem being blacked screen please help

You can reset the player by holding the power button for 20 seconds.

It should be fine after a reset.

Best of Luck.

Posted on Oct 14, 2007

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Sansa e250 Menu won't show!!!! please help!!

STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I hope that helps. If not, please post a comment with an update to your problem.

Jan 01, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I can't see my Sansa on my computer while plugged in

Try a different usb port.

Here are other suggestions:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jul 04, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa clip not coming on

try turning it o while its on the computer

May 30, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa wont turn on :(

Try taking it back or calling the company where you got it from.Unless of course you got it off of ebay then contact the seller.

Mar 15, 2008 | SanDisk Sansa e270 MP3 Player

2 Answers

Sansa e 200

my sansa e200 is having some problems the ring is lite up but the screen is black i tryed alot of things nothing is really working can you please HELPPPPPP me pleaseeee

Feb 21, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e280

I have never heard of that...but it sounds like your device may have automatically sync the songs to your device..most of the time whenever you plug a device to your computer it automatically start the syncing process...To isntall the windows installer you need to go and get all the latest updates available for your computer..should you need further assistance, please contact me...
P.S. Please rate accordingly...
Thank you

Feb 08, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa video player problem

hold the menu button for 10 seconds

Dec 17, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Puting playlists on my sansa

You have to set the playlists to auto-sync with the device. That is the only way they work with WMP 10. Best of Luck.

Oct 05, 2007 | SanDisk Sansa e260 MP3 Player

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