Question about Apple iPod shuffle MP3 Player

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Ipod problems My ipod is brand new and it has frozen it doesnt work at all at the moment it only shows the charging sign which is half full and it wont connect with the usb to computer

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Re: ipod problems

First and foremost, make sure you have the latest software INSTALLED.

If your iPod is frozen or won't turn on, connect your iPod to your computer, then press and hold the "Menu" and "Select" buttons simultaneously for 10 seconds to reset the iPod. Resetting an iPod will not affect your files or preferences.

If your iPod fails to hold a charge and it's more than a year old, you may need a new battery. If it's under a year old, I would suggest sending it in for repair.

Posted on Nov 10, 2007

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My ipod is frozen. I was trying to restar it but it doesnt work. my laptop doesnt recognize ipod so i cant use itunes to fix it. and everytime i try to charge it i see black screen with an apple sign

have you already attempted to reset the iPod by pressing and holding both the menu and center buttons for at least ten seconds; or until an apple icon appears on the screen?
If not I would recommend that as your first trouble shooting step in attempting to resolve this issue.

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It doesnt show on iyunes not even in my computer and it shows the charging sign but its frozen !

You just need to reset it, hold down the middle button and the "Menu" button for about 7-10 seconds, or until you see the Apple logo.
Hope this helps!

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Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

If that is of no use, contact apple or your dealer for more assistance or repairs.

If you need more asistance, let me know.

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