Question about ATI RADEON Graphic Card

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Items In Device Manager Not Recognized By XP

Hi I am hoping that someone here can help me out with problems I have with my new graphics card, I am not sure if it is a software problem or a hardware one. The computer I have was made up by a friend three years ago and I just felt it was time to upgrade my graphics card! So I got the HIS HD 4670 IceQ 1GB (128bit) 850 MHz DDR3 PCIe a few days ago and loaded it yesterday with the updates that I could find on the internet. However this morning when I started my computer I got to my desktop and while it was loading the computer rebooted itself and has been working ok since. But I got a error warning when I returned to windows and it told me to update my drivers and hardware! I also noticed that in the hardware profiles I have the following with question marks on them; ? ! PCI Memory Controller ? ! SM Bus Controller ! Unknown Device (Sound, video and game controllers) So would these three items be causing my problems or something else? Plus does anyone know how I can resolve these issues? Just in case you need to know what I have in my computer, here is what I think you might need to know; Antec Sonata II Piano Black Quiet Super Mini Tower (With The SmartPower 2.0 450W ATX12V v2.01 Power Supply) 1 Rear 120mm Tri Cool Fan AMD 64 Athlon 3200+ 3 GB of Ram 250GB Hard Drive 500 GB External Drive Windows XP Pro (Service Pack 3) And if you need any more information, please let me know can I can supply it. I appreciate anyone?s help with these problems. Thanks Mark

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  • 3 more comments 
  • markfromswed May 13, 2009


    My motherboard is A8N-E

  • markfromswed May 13, 2009


    My motherboard is A8N-E and yes I have the disc it came wit it.

    Thanks for your help


  • markfromswed May 13, 2009


    I have ran the CD and it said on it Nvidia Chipset Driver Program plus other things I could run, so do I run Nvidia Chipset Driver Program? If so will that have affect the drivers for my graphics card and will I have to reinstall them?

    Can I update the Chipset Drivers if so where do I go to find them?

    I appreciate your help Thanks


  • markfromswed May 13, 2009


    Loaded the chipset from the disc - NVIDIA nForce 4 Ultra, I checked my Device Manager and the qustion marks on the PCI Memory Controller
    and SM Bus Controller are gone, all that seems to be left to sort out is the unknown device (Sound, video and game controllers) and thanks a million for your help with this!



  • markfromswed May 13, 2009


    When I
    go to this item it says the following; The
    drivers for this device are not installed. (Code 28) - To reinstall the drivers
    for this device, click Reinstall Driver.




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SOURCE: EA Game ''Spore'' - Videocard & Driver Issue

Well, I can solve it but it is somewhat bad news. Basically your video card is not powerful enough. Here are the ATI specs from the EA website;

  • ATI Radeon™ series
  • 9500, 9600, 9800
  • X300, X600, X700, X800, X850
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    SOURCE: monitor screen freeze with driver...

    hi! you don't need to update the driver cause the problem is in your hardware. Graphic seems to be a bit grounded, try cleaning the contact pins of your AGP graphic card with eraser, clean it side by side and then put it back again to an AGP slot, then boot your CPU again. If it still the same, try it in another motherboard that support you graphic card just to be sure before we conclude that its the graphic card has the problem. Anyway if it still under warranty you can claim for a replacement to the store where you bought the graphic card.  Have a nice day! 

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    SOURCE: My computer comes up with a black screen

    try and start in safe mode
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    SOURCE: Computer restarts on game start

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    SOURCE: problem running video with ATI x1300 video card

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