Question about HP Pavilion zd7000 zx5000 zv5000 presario 3000,R3000 Series 120W Laptop AC Adapter-360699-001 CD-ROM Drive

6 Answers

No Power - Power Indicator 3 Seconds

When I plug in the AC adapter the power indicator (lighting bolt) comes on for 3 seconds and then shuts off. It should be noted that the battery stop taking and holding a charge a while back so the computer has only been working when the AC power was plugged in. Then the other day... the computer shut down in the middle of operation. If you unplug and replug the power cord into the computer the lighting bolt comes on for 3 second then turns off. Any ideas or suggestions as to a possible cause?? Thank you.

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  • rjames Nov 03, 2007

    I have the same problem and have replaced the power adapter but to no avail. Don't know if there is a reset button on the model. Need to have an answer to this problem,before spending money on this problem.

  • nitecycler Nov 08, 2007

    The AC plug receptical comes loose from its soldering points on the circuit board. I fixed mine by touching a very thin soldering iron to the points where they stick through the bottom. There are two electrical contacts and two "holding feet" All came loose on mine. After resoldering them I ran a bead of epoxy around the base of the plug. (it's shaped like a block..) Works fine now.

  • rjames Nov 08, 2007

    same problem, did the same things

  • whiskers1964 Nov 17, 2007

    my hp z5000 won't come on. it used to shut off when i was in the middle of things didn't matter what i was doing. then it started to shut off alot. i bought a new power cord because it seemed that's what it was. i had to wrap the cord around the edege of the laptop (the old one). now with the new cord it seemed to work better then all of a sudden it shut off and now when i press the power buttong on it comes on for a few seconds and shuts right off. plus the battery has been drained for a long time and won't charge anymore. do i have a major issue or a cheap fixable one. i really could use anyones help. my husband needs a double lung transplant and i research alot about it.

    thank you

    joanne

  • Anonymous Feb 09, 2008

    I own a hp ZV5000 that is having a similar problem. A while back I had to wiggle the ac adaptor cable for the "AC" power to kick in. Now the laptop only charges the battery if it's not running. Does any of these symptoms sound familiar?

  • Roddy0708 Feb 09, 2008

    The same problem is happening to me. Any suggestion? Could it be the DC jack, main battery or AC adapter? Please advise....This computer is for my daughter.

  • con8iv Jun 27, 2008

    Exactly the same. Plug in the power cord and it charges for a few seconds and goes off. Try to turn the computer on and it turns on for a few seconds and again goes off.

    If I hold the power cord firmly in place, it will power up until I accidentally make a ridiculously minute move and then it shuts down again.

    Just bought a new laptop. I made darn sure it was not and HP. I won't ever buy another computer from those people.


  • Crystal Wieszczynski
    Crystal Wieszczynski Jul 01, 2008

    I am trying to fix an hp pavilion zd7000 that will not power on , even with the power cored connected it only turns on for a second and some times the screen flashes white , fans do not turn on nothing , i've cleaned all the dust and made sure all cordes were attached but still no power at all could it be the processor ?

  • jayjayaustin Jul 26, 2008

    I keep moving the connection to try to get it to stay on, this is not staying on but about 3seconds.

  • Anonymous Nov 12, 2008

    powers on and off

  • dustyroad Dec 13, 2008

    HP pavilionZX5000, won't turn on, lighting bolt flashes when you push power button but nothing happens thereafter. My son was using it befor this happened, when the laptop went into hibernation, now it does turn on at all. I have had issues with the jack just falling out of the receptable in the past but had that fixed. I am very angry, I just had the ram upgraded and would like to use my computer again! Help!

  • mightiestk Jan 09, 2009

    I got lucky. I bought my HP Pavilion zx5000 used (it was about 2 years old when I got it and I've had it for three years now). My power cord would only charge through the port when the machine was off. The socket pin is pretty loose and when I held the cord firmly in place, the machine would charge. The battery seems to be charging fully and seems to be working fine. Before that I would use a rubber crutch tip to hold the cord firmly in place. Anyway, when I read the above list from HP_Pro_Pat, I tried the paperclip trick and that has worked fine for the past two days.

    Thanks to HP Pro Pat and this site. I thought I was going to have to plunk down some cash I simply don't have to spare right now. I may have to anyway but this solution seems to work for me.



    I'm hesitant to spend 150 bucks for a repair shop to fix this.

  • naz02 Jan 10, 2009


    Posted by naz02 on Jan 10, 2009
    HP_Pro_Pat or anyone else Hi,
    Can you kindly elaborate on your solution #5
    -You said you are working on it, did it work for you?
    - Is by xb2000 adapter you meant the AC adapter for xb2000 expansion base (on sale at ebay etc)?
    - Do I need to buy all of the xb2000 expansion base, xc2000 all-in-one media cable & 120w power adapter for Presario R4000,R4100, R4200, and Pavilion ZV6000 or can I get away with less items?
    - Once I buy all the items how do I put them together (like which part you recommend to go where)....As you can see I am not that smart but have some idea of computers and elctronics. Any help here will be appreciated.
    Thanks,
    Vic

  • naz02 May 11, 2010


    HP_Pro_Pat or anyone else
    Hi,
    Can you kindly elaborate on your solution #5

    -You said you are working on it, did it work for you?
    - Is by xb2000 adapter you meant the AC adapter for xb2000 expansion base (on sale at ebay etc)?
    - Do I need to buy all of the xb2000 expansion base, xc2000 all-in-one media cable & 120w power adapter for Presario R4000,R4100, R4200, and Pavilion ZV6000 or can I get away with less items?
    - Once I buy all the items how do I put them together (like which part you recommend to go where)....As you can see I am not that smart but have some idea of computers and elctronics. Any help here will be appreciated.
    Thanks,
    Vic
    (naz02 at hotmaildotcom)
    naz02@hotmail.com

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6 Answers

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This line of hp notebooks is the most notorious for power jack issues. There a re a few different symtpoms but 95% of all problems can be fixed with a power jack resoldering or replacement. It very rarely damages anything else on the motherboardis and seldom has anything to do with the power adapter/supply itself. There are a few options:

1) take to computer repair shop and get new power adapter. (As this requires a complete tear down of the notebook, it can be a bit expensive in terms of labor. The part is less than $10 on ebay and is readily available. You can download the service manual and break down the notebook yourself and take just the mb and new adapter to the shop and save some money. I don't recommend attempting to soldering on the MB yourself

2) If you don't need portability as much as just being able to use the laptop at home, then purchase an xb2000 expansion base from craigslist and power thru the docking port on the side. Be sure and confirm that the adapter is included with the purchase as some owners may have discarded it since their particular model didn't need it.

3) If you can manage to get an XC1000 cable for a reasonable price off ebay or craigslist, this is a portable option. However, as they stopped making these All-In-One media cables a while back, those who have them know their value and command a pretty hefty price. I personally would rather pay a computer repair shop a $150 before I pay some person who capitalizes on my misfortune.

4) I am in the process of confirming this least expensive solution but I don't see why it wouldn't work.
-- adapter from the xb2000 expansion base (you can pick these up cheap or free)
-- xc2000 all-in-one media cable ($35 - $50)
-- 120w power adapter for Presario R4000,R4100, R4200, and Pavilion ZV6000 (oval shaped multi-pin connection required.) Note: The original lower wattage adapter will not work. ($25 - $30)
Although this solution may cost a little bit depending on how creative you are, you can sell your old power adapter to offset the cost of the new adapter AND you can sell all 3 for what you paid when the laptop dies completely.

5) the paper clip trick has been known to solve a few problems where the connection in the socket is the problem

Ultimately, you can purchase a MB and replace it your self, the MBs run around $150 and you can use the service manual to break down the notebook. However, this is only a recommended solution if you have video problems since breaking down the laptop is just time consuming and the soldering of the power adapter is cheap

Posted on Dec 08, 2008

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Power jack is not faulty. It merely comes loose from the circuit board.

Posted on Nov 08, 2007

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Dc power jack needs to be replaced!

Posted on Oct 27, 2007

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Well there are a lot of reason this could be happening to your computer and or laptops,

hit the power button, you hear everything turn on and within a few seconds it shut down without showing anything on the screen,

Well here are a couple of things you could try.

1 try a different power adapter.
2. remove the battery , CDrom , hard drive. ( then turn it back on and see if that helps.
3. remove the processor if possible and seat it back on .
4 remove the ram and sit it back on, If possible, Try to remove the ram completely and then try to boot your PC on and see if you hear any beep, If you do, Add your ram back then try to turn it on.
5. make sure the fan is turning on, Even though if the fan fails, The computer should boot up for about 35 to 65 seconds, Enough time to see something show on the screen
6. If you have a Video card install on your laptop and is removable, remove it and use a external monitor.
7. If you have a spare processor, you might want to go ahead and switch it and see if the processor if the problem,

8. if the problem still persist after all this, Then is a good chance you will need to replace the motherboard .

hope this helps, Mike from thirty5tech.com

Posted on Oct 06, 2008

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I bought my HP Pavilion zv5000 in May 2004. it was a great laptop until about three months ago when the screen would get darker. I would jiggle the adaptor plug at the port and it would come back brighter for awhile. Then it got to the point where I was constantly jiggling the cord only to get it back on ac adaptor and then it would go out again. I consulted a guy near my office who fixes computers. he suggested that the pin in the port was loose. Sure enough, when I got home that night I used an unbent paper clip to touch the pin and it was loose. So I used the paper clip and slid it in with the plug from the ac adaptor to the port. That fixed it and it hasn't gone dark on me yet. Obviously, I know that the overallproblem needs to be fixed, but this laptop is my lifeline for my business when I'm at home. The computer dude told me that it if he fixed it it would take about a week. Can't afford to be without it for that long.

Posted on Jun 21, 2008

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I own a zd7000 and prop it up with a one x 2 to allow better air flow but that hasn't help the power jack problem!
For those of you that may no know? I suggest you go to the following web site!!
www.hpnotebooksettlement.com

Posted on Feb 11, 2008

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Posted on Jan 02, 2017

SOURCE: HP ZV5000

The power jack on the hp series of laptops is rubbish which is fundamentally the root cause of all your problems.... visit the following for help and advice....www.ikenfixit.com or see these similiar problems and reviews......
http://www.notebookforums.com/thread63874.html

Hope this helps as I have the same prob on my sons laptop and am about to hardwire the cable to the board or fit another adaptor - but fancy a hardwired short lead with external adaptor....

Posted on Apr 07, 2008

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This is only the first of many things you may need to do to determine the fault. But it is a process for determining the exact cause.


Make sure the ac adapter is correctly plugged into the notebook and into the power cord.


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Hi,

The middle blue led is the charging indicator, sounds like you have (at least) a bad battery, remove it, plug in AC and try again, if no good, remove the HD and repeat, if no good, remove/replace the ram and repeat, if still no good, your mainboard is cooked.

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No response


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From the Acer website:
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Notebook
Issue
Power Issues or Will not Boot
Solution
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Make sure the ac adapter is correctly plugged into the notebook and into the power cord.

If everything is plugged in correctly and it still will not power on, follow these steps to complete a ‘power reset' of the notebook.
  1. Unplug the ac adapter. Keep ac adapter unplugged.
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  3. Hold the power button down for 15-20 seconds. (Nothing will appear on the display and none of the lights will light up.)
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